Chief Shared Services & Operational Excellence Leader

Confidential; As Sudiyah; On-site; OMR 25,000 - 35,000; Full time

Job summary

A prominent organization in Al Buraymi Governorate is seeking a Chief of Shared Services to oversee centralized support functions including HR, IT, Finance Operations, and Procurement. The role is crucial for operational efficiency, cost optimization, and service excellence. Ideal candidates will have 12-15 years of experience in shared services with at least 5 years in leadership, a Bachelor's degree, and preferably an MBA. The position includes driving standardization and digital transformation initiatives.

Qualifications

• Minimum of 12–15 years of progressive experience in shared services.
• At least 5 years in a senior leadership or executive position.
• Proven experience in transformation and change management.

Responsibilities

• Lead and manage all Shared Services functions.
• Define and implement the shared services strategy.
• Drive operational efficiency and service improvements.

Skills

Leadership

Stakeholder management

Communication skills

Change management

Digital transformation

Education

Bachelor's degree in Business Administration, HR, IT, or a related field

Master's degree or MBA

Tools

PMP

CIPD

SHRM

Six Sigma

Job description

A prominent organization in Al Buraymi Governorate is seeking a Chief of Shared Services to oversee centralized support functions including HR, IT, Finance Operations, and Procurement. The role is crucial for operational efficiency, cost optimization, and service excellence. Ideal candidates will have 12-15 years of experience in shared services with at least 5 years in leadership, a Bachelor's degree, and preferably an MBA. The position includes driving standardization and digital transformation initiatives.