Workstream Lead, Ministerial Services

New Zealand Government; Wellington; On-site; NZD 130,000 - 161,000; Full time

Job summary

The Ministry for Ethnic Communities is seeking a Workstream Lead, Ministerial Services in Wellington. This permanent role leads ministerial servicing functions, ensuring timely and high-quality outputs including correspondence, OIA responses and parliamentary questions.

You will provide strategic advice to senior leaders, coordinate cross‑agency work, and drive improvements while managing risk and compliance across ministerial products.

Qualifications

• Extensive experience in ministerial servicing within a New Zealand public sector environment.
• Proven ability to provide strategic advice to senior leaders on ministerial servicing matters.
• Demonstrated success driving improvements to ministerial servicing functions and embedding effective processes.

Responsibilities

• Oversee delivery of ministerial products including ministerial correspondence, Official Information Act requests, Parliamentary Questions, event briefings, speeches, and responses to Minister's Office requests.
• Provide expert advice, quality assurance and oversight to ensure ministerial servicing obligations are met and risks are managed.
• Act as a key conduit between the Ministry and the Minister's Office to support timely, accurate and high-quality ministerial outputs.

Skills

Ministerial servicing

Strategic advisory

Stakeholder management

Risk and compliance

Quality assurance

Leadership and coaching

Job description

Workstream Lead, Ministerial Services Location: Wellington Type: Permanent Hours: 40 Salary: $129,510 - $161,167

About the role

Reporting to the Director Governance and Assurance, the Workstream Lead, Ministerial Services is responsible for providing strategic oversight, technical leadership and operational coordination of the Ministry's ministerial servicing function.

The role is accountable for ensuring the delivery of timely, accurate and high-quality ministerial products, including ministerial correspondence, Official Information Act requests, Parliamentary Questions, event briefings, speeches and responses to requests from the Minister's Office.

As a critical conduit between the Ministry and the Minister's Office, the Workstream Lead provides expert advice, quality assurance and oversight to ensure ministerial servicing obligations are met and risks are effectively managed.

To be successful in this role, you will have:

• Extensive experience in ministerial servicing within a New Zealand public sector environment.
• Proven ability to provide strategic advice to senior leaders on ministerial servicing matters.
• Demonstrated success in driving improvements to ministerial servicing functions, embedding effective systems, processes, and ways of working across an organisation.
• Proven experience quality assuring complex, sensitive, and high-profile ministerial products while proactively managing risk and ensuring compliance with legislative, procedural, and organisational requirements.
• Strong judgement and relationship management skills, with the ability to work effectively with a broad range of stakeholders to deliver high-quality ministerial services.
• Experience providing technical leadership, coaching, mentoring, and professional guidance.

Why work with us?

At the Ministry for Ethnic Communities, you'll have the opportunity to make a meaningful contribution to building a more inclusive and cohesive Aotearoa New Zealand. Working alongside passionate and committed colleagues, you'll help shape advice and services that make a real difference for ethnic communities across the country.

We offer a collaborative and supportive environment, flexible working arrangements, and opportunities for professional growth and development.

About us

The Ministry for Ethnic Communities is the Government's chief advisor on ethnic communities, ethnic diversity, and the inclusion of ethnic communities in wider society.

• Provide advice to the system
• Develop the evidence base
• Broker conflict and convene stakeholders to resolve issues
• Foster a sense of belonging

We work with communities, government agencies and a wide range of organisations to help ensure Aotearoa New Zealand is a place where everyone feels welcome, valued and empowered to participate and thrive.

Applications close: 5pm Thursday 19 November 2026.

We encourage inclusion and diversity at the Ministry for Ethnic Communities and are committed to equal opportunity in all our employment policies and procedures.

We want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all.