Workstream Lead, Ministerial Services

Marketplace; Wellington; Hybrid; NZD 130,000 - 161,000; Full time

Job summary

Ministry for Ethnic Communities in Wellington is seeking a Workstream Lead for Ministerial Services to provide strategic oversight, leadership, and coordination of ministerial servicing. You will guarantee timely, accurate ministerial products and act as a key liaison between the Ministry and the Minister's Office.

The role requires extensive public sector experience, strong advisory skills, and the ability to drive improvements, embed robust processes, and manage risk for high-profile

Qualifications

• Extensive ministerial servicing experience in NZ public sector.
• Proven strategic advice to senior leaders.
• Experience embedding systems, processes, and ways of working.
• Quality assuring complex, high-profile ministerial products while proactively managing risk.

Responsibilities

• Provide strategic oversight and operational coordination of ministerial servicing.
• Lead quality assurance and governance to meet ministerial obligations and manage risk.
• Serve as a key conduit between the Ministry and the Minister's Office, offering expert advice.
• Coach, mentor and guide teams delivering ministerial products and responses.

Skills

Ministerial servicing

Strategic advisory

Stakeholder mgmt

Risk management

Leadership & mentoring

Quality assurance

Job description

# Workstream Lead, Ministerial Services at Ministry For Ethnic Communities, Wellington - Wairarapa## Mō tēnei tūranga mahi | About this role## Workstream Lead, Ministerial Services**Location:** Wellington**Type:** Permanent**Hours:** 40**Salary:** $129,510 - $161,167**About the role**Reporting to the Director Governance and Assurance, the Workstream Lead, Ministerial Services is responsible for providing strategic oversight, technical leadership and operational coordination of the Ministry's ministerial servicing function.The role is accountable for ensuring the delivery of timely, accurate and high-quality ministerial products, including ministerial correspondence, Official Information Act requests, Parliamentary Questions, event briefings, speeches and responses to requests from the Minister's Office.As a critical conduit between the Ministry and the Minister's Office, the Workstream Lead provides expert advice, quality assurance and oversight to ensure ministerial servicing obligations are met and risks are effectively managed.**To be successful in this role, you will have:*** Extensive experience in ministerial servicing within a New Zealand public sector environment.* Proven ability to provide strategic advice to senior leaders on ministerial servicing matters.* Demonstrated success in driving improvements to ministerial servicing functions, embedding effective systems, processes, and ways of working across an organisation.* Proven experience quality assuring complex, sensitive, and high-profile ministerial products while proactively managing risk and ensuring compliance with legislative, procedural, and organisational requirements.* Strong judgement and relationship management skills, with the ability to work effectively with a broad range of stakeholders to deliver high-quality ministerial services.* Experience providing technical leadership, coaching, mentoring, and professional guidance.**Why work with us?**At the Ministry for Ethnic Communities, you'll have the opportunity to make a meaningful contribution to building a more inclusive and cohesive Aotearoa New Zealand. Working alongside passionate and committed colleagues, you'll help shape advice and services that make a real difference for ethnic communities across the country. We offer a collaborative and supportive environment, flexible working arrangements, and opportunities for professional growth and development.**About us**The Ministry for Ethnic Communities is the Government's chief advisor on ethnic communities, ethnic diversity, and the inclusion of ethnic communities in wider society. We:* Provide advice to the system* Develop the evidence base* Broker conflict and convene stakeholders to resolve issues* Foster a sense of belongingWe work with communities, government agencies and a wide range of organisations to help ensure Aotearoa New Zealand is a place where everyone feels welcome, valued and empowered to participate and thrive.**Application process**Applications close: 5pm Thursday 19 November 2026.To apply for this position, please submit your covering letter which outlines why you are interested in the role, along with your CV highlighting your skills, knowledge and experience relevant to the role.We will be reviewing applications as they come in, so please get your application in as soon as possible.*We encourage inclusion and diversity at the Ministry for Ethnic Communities and are committed to equal opportunity in all our employment policies and procedures. We want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all. Therefore, please let us know if there is any support, we can provide to ensure the recruitment process is fully accessible to you. You can contact us at [e-mail] if you would like to discuss any accessibility needs you may have.*## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Ministry For Ethnic Communities || Location: | Wellington - Wairarapa || Position type: | Ongoing - Full Time || Category: | Other || Date listed: | 05-Nov-2026 || Salary range: | $129,510 - $161,167 || Closing date: | 19-Nov-2026 || Reference: | NZ/1956243 || Attachment: | PD - Workstream Lead, Ministerial Services.pdf (PDF, 356KB)Job Specification || File links: | || Website: | https://www.ethniccommunities.govt.nz/ |Note: You may be redirected to the employer's careers website.