Workshop Service Technician

Norwood; New Zealand; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Overtime pay

NIB health insurance

Tool allowance

Staff purchasing benefits

Company banking options

Bonus incentive scheme

Job summary

Norwood Ashburton is seeking a Workshop Service Technician to service and repair machinery from Kubota, Landini, Brevi, Pichon and Vredo. The role is 40 hours per week, Monday to Friday 8am–5pm, with on‑call roster for Norwood customers.

You will perform diagnostics and repairs across mechanical, electrical and electronic systems, deliver excellent customer service, and collaborate with parts, sales and service teams to achieve strong outcomes.

Qualifications

• Level 4 Heavy Auto qualification or 3+ years in repairs & servicing of diesel equipment.
• Experience with agricultural or construction machinery preferred.
• Strong diagnostics and repair skills.
• Computer skills including the use of OEM diagnostic software.

Responsibilities

• Carry out servicing, diagnostics, and repairs on a wide range of machinery, including mechanical, electrical, and electronic systems.
• Deliver exceptional customer service by keeping customers informed, setting realistic expectations, and respecting customer property.
• Work collaboratively with the wider dealership team (parts, sales, service) to deliver strong customer outcomes.
• Apply correct work procedures and technical standards, ensuring all jobs are completed safely, on time, and to the required quality.

Skills

Heavy Auto qualification

Diesel machinery servicing

Electrical diagnostics

OEM diagnostic software

Customer service

Team collaboration

Tools

OEM diagnostic software

Job description

Are you a talentedWorkshopService Technicianready for your next exciting opportunity?

Join our fun and supportive Service Team based in Ashburton!

Why You’ll Love Working with Us

• Great Team Benefits: Competitive hourly rateplus overtime paid at x1.5. We also offer a great benefits package including a bonus incentive scheme, fully funded NIB health insurance, generous tool allowance, staff purchasing benefits and company banking options.
• Customer-Centric Mindset:Passionate about providing dependanble diesel servicing and building strong customer relationships through professionalism, transparency, and care.
• Career Development:Ongoing opportunities to grow your trade through multiple career pathways across our nationwide dealership network or National Support Office, supported by continuous technical training at our purpose-built National Training Centre in Palmerston North.

About the Role

You will work with world‑class machinery and equipment from leading brands including Kubota, Landini, Brevi, Pichon and Vredo.As a Workshop Service technician, you will be required to work a minimum of 40 hours per week within our core business days and hours of Monday to Friday 8am to 5pm and also participate in a roster to provide on‑call support to Norwood customers.

What you will do

This is a great chance to join our well established and friendly team in our Ashburton Dealership. Due to expansion, we have a newly created position available for a Service Technician to carry out workshop‑based servicing, diagnosis and repairs. Your primary responsibilities will include but are not limited to:

• Carry out servicing, diagnostics, and repairs on a wide range of machinery, including mechanical, electrical, and electronic systems.
• Deliver exceptional customer service by keeping customers informed, setting realistic expectations, and respecting customer property.
• Work collaboratively with the wider dealership team (parts, sales, service) to deliver strong customer outcomes.
• Apply correct work procedures and technical standards, ensuring all jobs are completed safely, on time, and to the required quality.

What you will bring

• Level 4 Heavy Auto qualification and/or at least 3 years experience in repairs & servicing of diesel equipment.
• Experience with agricultural or construction machinery preferred.
• Strong technical knowledge and advanced skills in diagnosis, repairs and servicing
• Computer skills including the use of OEM diagnostic software
• Great customer service and communication skills
• Strong hands‑on work ethic with a focus on quality repairs, getting the job done right and on time, and accurately completing all job documentation.

About us

• A proud history of over 75 years in the New Zealand market, providing long‑term career stability within a trusted nationwide organisation.
• Ongoing learning and development, with access to experienced technical specialists and structured training through our National Training Centre.
• A supportive team environment where knowledgeable, passionate people work together to support the agricultural and construction industries that keep New Zealand moving.

To apply

All applicants must be a New Zealand Citizen or Resident and be willing to undergo police vetting or any other checks relevant to the role.