Workshop Foreman

TDX Ltd.; Invercargill City; Hybrid; NZD 55,000 - 76,000; Full time

Benefits offered by this job

Competitive hourly rate

Bonus structure

Company vehicle

Career progression

Discounted medical insurance

Life insurance

Supportive team culture

New Zealand-owned business reputation

Job summary

TDX is a true New Zealand owned and operated company with a strong reputation in construction equipment sales and service. Reporting to the Operations Manager, you'll lead the workshop team, coordinate repairs and servicing, and ensure work is done safely and to a high standard.

This role is ideal for stepping back from hands-on work while remaining engaged in technical problem-solving, mentoring others, and developing leadership capabilities.

Qualifications

• Heavy Diesel trade qualification and strong mechanical experience.
• Strong planning, organisation, and time management skills.
• Sound business acumen, with the ability to manage workflow, productivity, and workshop performance.
• Excellent communication and customer service skills.
• The ability to work under pressure and keep the workshop running smoothly.
• A proven ability to lead, motivate, and support a team.

Responsibilities

• Leading and supporting a team of workshop technicians
• Managing workshop workflow and job scheduling
• Ensuring quality service and repair work is completed to a high standard
• Providing technical support and mentoring to technicians
• Liaising with customers regarding servicing and repair requirements
• Working closely with the Service Coordinator to provide job updates
• Reviewing and preparing jobs for invoicing
• Monitoring warranty reports and ensuring manufacturer timeframes are met
• Upholding health and safety policies and procedures across the workshop

Skills

Leadership

Planning

Time management

Communication

Customer service

Problem solving

Education

Heavy Diesel trade qualification

Job description

Competitive hourly rate | Bonus structure | Life + Medical Insurance |

Career development opportunities | Company vehicle | Supportive team culture |

Be part of a successful New Zealand-owned business with a strong reputation

About The Role
Reporting to the Operations Manager, you'll be responsible for the day-to-day running of the workshop, leading a team of skilled technicians and ensuring work is completed safely, efficiently, and to the highest standard.

You’ll manage workflow, coordinate repairs and servicing, provide technical guidance to technicians, and act as a key point of contact for customers throughout the service process.

This role is ideal for someone looking to reduce their time on the tools while remaining involved in technical problem-solving, mentoring others, and developing their leadership capability. With ongoing training and development opportunities, you'll have the chance to grow your career with TDX and become a key part of the business's future success.

Key Responsibilities

• Leading and supporting a team of workshop technicians
• Managing workshop workflow and job scheduling
• Ensuring quality service and repair work is completed to a high standard
• Providing technical support and mentoring to technicians
• Liaising with customers regarding servicing and repair requirements
• Working closely with the Service Coordinator to provide job updates
• Reviewing and preparing jobs for invoicing
• Monitoring warranty reports and ensuring manufacturer timeframes are met
• Upholding health and safety policies and procedures across the workshop

Who are we?

TDX is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings over 40 years ago, TDX has grown to become a market leader in the sales and service of construction equipment across New Zealand.

TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Lubricants, Fuchs Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to combining world-class experience with local know-how.

• Competitive hourly rate
• Bonus structure
• Company vehicle for work use
• Career progression opportunities within a market-leading business
• Discounted medical insurance
• Life insurance
• Supportive and collaborative team culture
• Be part of a successful New Zealand-owned business with a strong reputation

About You

We're looking for an experienced Heavy Diesel professional who is ready to take the next step into leadership.

You’ll bring:

• A Heavy Diesel trade qualification and strong mechanical experience
• Strong planning, organisation, and time management skills
• Sound business acumen, with the ability to manage workflow, productivity, and workshop performance
• Excellent communication and customer service skills
• The ability to work under pressure and keep the workshop running smoothly
• A proven ability to lead, motivate, and support a team
• A positive attitude, strong work ethic, and commitment to continuous improvement

If you're ready to take the next step in your career and join a leading New Zealand-owned business, we'd love to hear from you.

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TDX people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.