Field Service Technician

TDX Limited; Christchurch; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Company bonus

Overtime rates

Onsite parking

Retail discounts

Life insurance

Discounted medical insurance

Job summary

TDX Limited in Christchurch is seeking a Field Service Technician to support customers across the region. You’ll diagnose, service, and repair construction equipment in the field and workshop to deliver reliable and efficient solutions.

This hands-on role suits a skilled technician who enjoys problem-solving, working independently, and delivering excellent customer service, while working with a supportive team in a market-leading New Zealand-owned business.

Qualifications

• Trade qualified Heavy Diesel Technician with 3+ years’ experience
• Heavy Plant & Equipment qualification preferred but not essential
• Strong mechanical and hydraulic diagnostic and repair skills
• Ability to work independently in a field-based environment
• Great communication skills and a customer-focused approach
• Reliable, organised, and able to manage a busy workload
• A proactive attitude with strong problem-solving skills and attention to detail

Responsibilities

• Carrying out diagnostics, servicing, and repairs on construction equipment in the field and workshop
• Fault finding mechanical, electrical, and hydraulic issues across a range of equipment
• Providing quality customer service and clear communication with customers and the team
• Completing job documentation, reports, and warranty paperwork accurately

Skills

Mechanical diagnostics

Hydraulic diagnostics

Field service experience

Customer service

Problem solving

Education

Trade qualification Heavy Diesel Technician

Job description

Career growth | Ongoing training | Life & medical insurance

Weekly pay | Service bonus | Overtime rates | Service vehicle

Christchurch location | NZ-owned business | Supportive team culture

Who are we?

TDX is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is recognised as the market leader for sales and service of construction equipment. We service our highly valued customers in the civil, forestry, construction, mining and marine sectors across all of New Zealand.

TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Lubricants, Fuchs Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to combining world-class experience with local know-how.

The role:

Join TDX as a Field Service Technician and play a key role supporting customers across the region. You’ll be responsible for diagnosing, servicing, and repairing construction equipment, ensuring customers receive reliable and efficient solutions.

This is a hands-on role suited to a skilled technician who enjoys problem-solving, working independently, and delivering excellent customer service. You’ll work alongside a supportive team while representing a market-leading New Zealand-owned business.

Responsibilities include:

• Carrying out diagnostics, servicing, and repairs on construction equipment in the field and workshop
• Fault finding mechanical, electrical, and hydraulic issues across a range of equipment
• Providing quality customer service and clear communication with customers and the team
• Completing job documentation, reports, and warranty paperwork accurately

What’s in it for you?

• Career development, ongoing training, and genuine opportunities to grow your career
• Supportive leadership and a friendly, team-focused culture
• Weekly pay, company bonus, overtime rates, onsite parking, and retail discounts
• Life insurance and discounted medical insurance
• The opportunity to work for a market-leading, 100% New Zealand-owned business

About you:

• Trade qualified Heavy Diesel Technician - with 3+ year’s experience out of their time
• Heavy Plant & Equipment qualified preferred but not essential
• Strong mechanical and hydraulic diagnostic and repair skills
• Ability to work independently in a field-based environment
• Great communication skills and a customer-focused approach
• Reliable, organised, and able to manage a busy workload
• A proactive attitude with strong problem-solving skills and attention to detail

If you're looking to build your career with a leading New Zealand-owned business and enjoy working hands-on in the field, we'd love to hear from you.

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TDX people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.