Workplace Technology Lead

MAS - Medical Assurance Society; Auckland; On-site; NZD 140,000 - 190,000; Full time

Benefits offered by this job

Health and Life insurance

Income Protection Insurance

KiwiSaver 6%

Job summary

MAS - Medical Assurance Society in New Zealand seeks a Workplace Technology Lead to join the Innovation & Digital team. This permanent role is based in either Auckland or Wellington offices and focuses on shaping the digital workplace.

You will own the Workplace Technology service domain, lead a team of engineers and drive improvements that boost employee experience, security, productivity and operational efficiency.

Qualifications

• Experience leading and developing technical teams.
• Experience owning or contributing to technology service roadmaps.
• Strong understanding of workplace technology services (endpoint management, authentication & access, productivity & collaboration).
• Experience managing operational services and service performance.

Responsibilities

• Leading, coaching and developing a team of Workplace Technology Engineers.
• Owning and delivering the Workplace Technology roadmap and service outcomes.
• Driving continual improvement across the digital workplace experience.
• Providing technical leadership, solution design guidance & support for complex problem resolution.
• Leading adoption of automation, AI and self-service capabilities.
• Ensuring services remain secure, reliable and resilient.

Skills

Team leadership

Roadmap ownership

Automation

Security & reliability

Digital workplace

Stakeholder management

Communication

Job description

Are you a people leader who thrives on combining technical expertise with service ownership and continuous improvement? We're looking for a Workplace Technology Lead to join our Innovation & Digital team and help shape the future of the digital workplace at MAS. This is a permanent position based in either our Auckland or Wellington Offices.

At MAS, technology plays a key role in enabling our people to deliver exceptional experiences for our Members. In this leadership role, you'll own the Workplace Technology Service Domain, leading a team of talented engineers while driving improvements that enhance employee experience, security, productivity and operational efficiency.

What You'll Be Doing

• Leading, coaching and developing a team of Workplace Technology Engineers.
• Owning and delivering the Workplace Technology roadmap and service outcomes.
• Driving continual improvement across the digital workplace experience.
• Providing technical leadership, solution design guidance and support for complex problem resolution.
• Leading the adoption of automation, AI and self-service capabilities.
• Ensuring services remain secure, reliable, resilient and aligned with organisational standards.
• Managing relationships with technology vendors and service partners to maximise service value.

What You'll Bring

We're looking for an experienced technology leader who can combine strategic thinking with hands‑on technical leadership.

You'll Ideally Have

• Experience leading and developing technical teams.
• Experience owning or contributing to technology service or domain roadmaps.
• A strong understanding of workplace technology services, including endpoint management, authentication and access, and productivity and collaboration platforms.
• Experience managing operational services and service performance.
• A track record of delivering technology improvements and change initiatives.
• Strong communication, influencing and stakeholder management skills.
• A passion for continuous improvement, automation and modern engineering practices.

About MAS

We'rea NewZealandownedinsurance and a difference. As a mutual,we'reowned by ourMembersand make meaningful contributions to our community through our charitable foundation.

At MAS,you'lljoin a Team That's

• Motivated to make a difference
• Focused on deliveringhighqualityoutcomes for ourMembers
• Guided by our values: Make a difference,Init together andOwnit, do it
• Supportive,inclusiveand committed to helping each other succeed
• Looked after with a range of benefits includingHealth and Life insurance, Income Protection Insuranceand 6% KiwiSaver