Workforce System Training & Adoption Specialist

Marketplace; Rotorua; Remote; NZD 70,000 - 90,000; Full time

Job summary

Te Whatu Ora is seeking a Workforce System Training & Adoption Specialist to support the Payroll Stabilisation Programme in the Lakes region, delivering system training in person and online and helping managers and staff use workforce management tools during the migration from PSe to Leader payroll.

Based in Rotorua or the wider Lakes region, the role combines training delivery, stakeholder engagement and change support within a major programme.

Qualifications

• Experience with workforce management systems and payroll tooling.
• Experience delivering system training and coaching users.
• Strong communication and stakeholder engagement skills.
• Advanced Microsoft Office skills.

Responsibilities

• Deliver engaging system training in person and online.
• Support managers and staff in using workforce management tools.
• Identify opportunities to improve user experience and system utilisation.
• Act as escalation point for complex queries and provide feedback to project teams.

Job description

# Workforce System Training & Adoption Specialist at Te Whatu Ora, Bay of Plenty## Mō tēnei tūranga mahi | About this role**Lakes Districtr | Full-time | Fixed-Term Project Opportunity**Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide essential hospital, specialist, and community health services across 80+ locations – from large urban centres to rural towns and remote communities.Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.**About the Role**We are looking for a highly capable **Workforce System Training & Adoption Specialist** to support the Payroll Stabilisation Programme in the Lakes region. This is a pivotal role focused on driving successful adoption of **Mahi ē Taea** and supporting the migration from PSe to Leader payroll.You will deliver engaging system training both in person and online, support managers and employees in the effective use of workforce management tools, and identify opportunities to improve user experience and system utilisation. You will also act as an escalation point for complex queries, provide valuable feedback to project teams, and help ensure payroll processes are operating effectively throughout the transition.This is an exciting opportunity to combine workforce systems expertise, training delivery, stakeholder engagement, and change support within a significant organisational programme.**About the Team/Service/Location**Based in Rotorua or the wider lakes region, you will be part of the **Payroll Stabilisation Project** within People and Culture, working closely with the Payroll Stabilisation Project Team, Rostering & Automation teams, Payroll, Reporting, AskHR, and wider People & Culture stakeholders.**About You**You are a confident trainer, systems specialist, and relationship builder who enjoys helping people navigate change and get the best out of workforce systems.You will bring:* A relevant qualification and/or more than five years' experience in workforce systems, payroll, rostering, or a related field.* At least five years' experience working with award interpretation systems and workforce management solutions.* Strong technical capability and advanced Microsoft Office skills.* Demonstrated experience delivering training, coaching users, and building capability across diverse stakeholder groups.* Excellent communication skills and the ability to influence positive adoption of new systems and processes.Experience with UKG Workforce Pro, UKG Dimensions, Kronos Workforce Central, or similar workforce management systems, along with knowledge of the Holidays Act 2003, will be highly advantageous.**Working for Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To apply please click**“apply now.”** All applications must be submitted through our online careers portal by **Tuesday 24th November 2026**If you have any questions about the role, please contact: Cherushka Pillay at **[e-mail]**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Te Whatu Ora || Location: | Bay of Plenty || Position type: | Fixed Term || Category: | Human resources, recruitment & training || Date listed: | 10-Nov-2026 || Salary range: | N/A || Closing date: | 24-Nov-2026 || Reference: | HNZ/1955494 || Attachment: | Workforce System Training Adoption Specialist HNZ PD.pdf (PDF, 311KB)Job Description || File links: | || Website: | |Note: You may be redirected to the employer's careers website.