Workforce System Training & Adoption Specialist

Te Whatu Ora; Rotorua; Sur place; NZD 90 000 - 120 000; Plein temps

Résumé du poste

Health New Zealand | Te Whatu Ora seeks a Workforce System Training & Adoption Specialist to support the Payroll Stabilisation Programme in the Lakes region. You will deliver in-person and online training, help managers and staff use workforce tools, and identify opportunities to improve system use and user experience.

You will be the escalation point for complex queries, provide feedback to project teams, and help ensure payroll processes run smoothly during the transition, collaborating

Qualifications

• Qualified in workforce systems or 5+ years' payroll/rostering experience.
• Experience with award interpretation systems and workforce management solutions.
• Strong technical capability and advanced Microsoft Office skills.
• Demonstrated experience delivering training and building capability across diverse stakeholder groups.

Responsabilités

• Deliver training in person and online for workforce systems.
• Support managers and staff in effective use of payroll/workforce tools.
• Identify opportunities to improve user experience and system utilisation.
• Act as escalation point for complex queries and feedback to project teams.
• Help ensure payroll processes run smoothly during the transition.

Connaissances

Workforce systems

Payroll processes

Rostering

Training delivery

Stakeholder engagement

Formation

Relevant qualification

Outils

UKG Workforce Pro

UKG Dimensions

Kronos Workforce Central

Description du poste

Workforce System Training & Adoption Specialist

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations – from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

We are looking for a highly capable Workforce System Training & Adoption Specialist to support the Payroll Stabilisation Programme in the Lakes region. This is a pivotal role focused on driving successful adoption of Mahi ē Taea and supporting the migration from PSe to Leader payroll.

You will deliver engaging system training both in person and online, support managers and employees in the effective use of workforce management tools, and identify opportunities to improve user experience and system utilisation. You will also act as an escalation point for complex queries, provide valuable feedback to project teams, and help ensure payroll processes are operating effectively throughout the transition.

This is an exciting opportunity to combine workforce systems expertise, training delivery, stakeholder engagement, and change support within a significant organisational programme.

About the Team/Service/Location

Based in Rotorua or the wider lakes region, you will be part of the Payroll Stabilisation Project within People and Culture, working closely with the Payroll Stabilisation Project Team, Rostering & Automation teams, Payroll, Reporting, AskHR, and wider People & Culture stakeholders.

About You

You are a confident trainer, systems specialist, and relationship builder who enjoys helping people navigate change and get the best out of workforce systems.

You will bring:

• A relevant qualification and/or more than five years' experience in workforce systems, payroll, rostering, or a related field.


• At least five years' experience working with award interpretation systems and workforce management solutions.


• Strong technical capability and advanced Microsoft Office skills.


• Demonstrated experience delivering training, coaching users, and building capability across diverse stakeholder groups.


• Excellent communication skills and the ability to influence positive adoption of new systems and processes.

Experience with UKG Workforce Pro, UKG Dimensions, Kronos Workforce Central, or similar workforce management systems, along with knowledge of the Holidays Act 2003, will be highly advantageous.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: HNZ/1955494

Location:

North Island - Bay of Plenty - Rotorua

Job type:

Job type: Fixed Term

Expertise:

Non-clinical - Information Technology - All values

Non-clinical - Education / Training - All values

Non-clinical - Human Resources - Human Resources