Wine Shop Sales Associate: Elevate Customer Experience

The Wine Shop; Wellington; On-site; NZD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly wine allotment

Wine education & development

Employee discount

Employee Wellness Program

Competitive hourly rate

Job summary

The Wine Shop in Wellington, New Zealand seeks an enthusiastic sales teammate to deliver exceptional customer service and expert wine knowledge. You will assist customers, manage merchandise, and handle till operations with accuracy, while maintaining store standards.

We value a two-year customer service background, POS experience, and Smart Serve certification. Expect a competitive hourly rate, monthly wine allotment, education opportunities, and employee discounts in a supportive team

Qualifications

• 2 years of customer service experience required.
• Smart Serve Certification.
• Experience with computer-based POS systems and handling cash an asset.
• Flexibility to work days, evenings, weekends and holidays.
• Ability to repeatedly lift 40 lbs.

Responsibilities

• Ensure total customer satisfaction and outstanding service for every customer.
• Assist customers with purchases and provide product information as needed.
• Assist with shipments and merchandising, including light shelf/display cleaning.
• Handle cash and balance till accurately.
• Comply with Health and Safety rules & Security within the workplace.
• Be a team player and contribute to the team's efforts.

Skills

Guest service

Cash handling

Customer service

Flexibility

Team player

Physical fitness

Education

Smart Serve Certification

Tools

POS systems

Windows (Word/Excel/Outlook)

Job description

The Wine Shop in Wellington, New Zealand seeks an enthusiastic sales teammate to deliver exceptional customer service and expert wine knowledge. You will assist customers, manage merchandise, and handle till operations with accuracy, while maintaining store standards.

We value a two-year customer service background, POS experience, and Smart Serve certification. Expect a competitive hourly rate, monthly wine allotment, education opportunities, and employee discounts in a supportive team