Wine & Spirits Expert Wanted – Full-Time Duty manager

Whitianga; Whitianga; On-site; NZD 40,000 - 44,000; Full time

Benefits offered by this job

Walsh

Job summary

Liquorland Whitianga is seeking a Wine & Spirits Duty Manager who brings passion for product knowledge to help customers choose well and enjoy a premium shopping experience.

You will lead store operations, support tastings and product launches, and ensure high standards while working in a supportive, family‑run environment.

Qualifications

• Experience in retail and/or liquor industry.
• Strong wine or spirits knowledge from work, hospitality, tastings, study or personal interest.
• Ability to discuss flavour profiles, regions and styles with customers.
• Hold a Duty Manager Certificate or actively working towards it.

Responsibilities

• Duty Manager responsibilities including compliance, store supervision & customer service.
• Strong focus on wine & spirits recommendations.
• Supporting tastings, new product launches & range presentation.
• Busy but organised store with high standards.
• Hands-on owners who are present, fair & supportive.

Skills

Wine knowledge

Spirits knowledge

Customer service

Retail experience

Education

Duty Manager Certificate

Job description

Wine & Spirits Expert Wanted – Full-Time Duty manager

Wine & Spirits Expert Wanted – Full-Time Duty manager

Liquorland Whitianga

Liquorland Whitianga is a locally owned, family‑run store, recognised within the Liquorland network as a Regional Franchise winner and Sel Granger Award recipient.

We’re looking for an experienced Duty Manager with strong wine or spirits expertise to join our team.

This role is ideal for someone who genuinely knows their product — whether that’s wine, whisky, gin, tequila, rum, or premium spirits — and enjoys sharing that knowledge with customers every day.

This is not a “point and sell” role.

It’s about helping customers choose well.

THE ROLE

• Duty Manager responsibilities including compliance, store supervision & customer service
• Strong focus on wine & spirits recommendations
• Supporting tastings, new product launches & range presentation
• Busy but organised store with high standards
• Hands‑on owners who are present, fair & supportive

THIS ROLE WOULD SUIT SOMEONE WHO

• Has retail and/or liquor experience
• Has strong wine or spirits knowledge (work, hospitality, tastings, study or personal interest)
• Is confident talking to customers about flavour profiles, regions & styles
• Holds a Duty Manager Certificate (or is actively working towards it)
• Is physically able to handle stock & deliveries, including regular lifting of cartons, kegs & stock trolleys

WHAT WE OFFER

• Pay $28.95–$32/hr, depending on experience & wine or spirits knowledge
• Stable hours & a consistent roster
• A positive, respectful work environment
• A role where product knowledge is genuinely valued & used daily
• Opportunities to be involved in tastings & range development

Applicants must be legally entitled to work in New Zealand.