Wellington Service Growth Lead

Ox Group; Wellington; On-site; NZD 100,000 - 130,000; Full time

Benefits offered by this job

Company car

Service Sales incentive

Job summary

Otis in Wellington, New Zealand, is seeking a sales-focused Service Account Representative to grow the lift and escalator service business, manage an existing portfolio, and promote value-add products. You will join a close-knit team of Account Managers with national reach, traveling as needed.

You will build strong customer relationships, conduct prospecting, presentations, tendering and forecasting while meeting Otis standards and customer requirements.

Qualifications

• Proven experience in frontline sales or key account management.
• Hold a valid driver's license.
• Experience in elevator industry is a plus.
• Strong business acumen with Wellington market understanding.
• Able to manage multiple accounts.

Responsibilities

• Achieve Service sales targets for the portfolio - unit and revenue - growth.
• Provide daily, professional, value-based account management to all tiers of accounts in and around Wellington, including nationally significant Key Accounts.
• Aim to achieve Service sales targets for transactional, value add products for safety, passenger experience and lift reliability.
• Proactively maintain regular face-to-face contact with Otis Customers within the portfolio, requiring travel between Dunedin, Queenstown & Invercargill.
• Provide timely and accurate sales forecasts, and risk, and reports to management.
• Proactively engage with our new installation customers to achieve 100% warranty conversions, and with prospective customers to expand the portfolio unit count and revenue base.
• Organise, prepare, and deliver customer presentations promoting the features and benefits of Otis's products and services, resulting in direct sales with new and existing customers.
• Act as a facilitator between Otis Customers and the Otis Operations team, assisting with developing, implementing and communicating solutions to customers.
• Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio.

Skills

Frontline Sales

Key Account Mgmt

Driver's license

Wellington market

Communication skills

Strategic mindset

Customer-focused

Team player

Data handling

Job description

Otis in Wellington, New Zealand, is seeking a sales-focused Service Account Representative to grow the lift and escalator service business, manage an existing portfolio, and promote value-add products. You will join a close-knit team of Account Managers with national reach, traveling as needed.

You will build strong customer relationships, conduct prospecting, presentations, tendering and forecasting while meeting Otis standards and customer requirements.