Wellbeing Support Assistant

Bupa; Hamilton; Hybrid; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Flu vaccines

Skin checks

Period care products

Menopause consultation

Uniforms provided

Wellbeing programme

Job summary

Bupa St Andrews in Hamilton is looking for a Wellbeing Support Assistant to join the Household team. This casual role offers flexible, as-needed shifts, focusing on cleaning, personal care, laundry, and daily living tasks to support residents' comfort and safety.

You will work with a supportive team, adhere to health and safety policies, and bring 2+ years in customer service or related roles, plus First Aid certification. Local residents with reliable transport preferred.

Qualifications

• Previous experience in an aged care environment or similar setting is desirable.
• Ideal 2+ years in a customer service or support role such as hospitality, housekeeping, or home-based care.
• First Aid Certificate or willingness to obtain.
• Living locally in Hamilton.
• Take pride in providing high-quality household services that help residents live comfortably and safely.
• Respect residents' confidentiality and privacy; communicate and listen respectfully.
• Demonstrate enthusiasm, care and passion for making a difference in residents’ lives.
• Reliable transport or travel arrangements.
• Hold legal entitlement to work in New Zealand.

Responsibilities

• Provide weekly cleaning of each resident’s apartment to a high standard.
• Complete daily cleaning tasks for community areas as scheduled.
• Provide daily bed making and weekly bed changing services.
• Ensure laundry is collected and returned promptly.
• Assist with dressing, personal hygiene, and meal deliveries.
• Provide companionship and other general services residents subscribe to.
• Report faults or supply needs to management; manage supplies and waste.

Skills

Customer service

Teamwork

Reliability

Communication

Education

First Aid Certificate

Job description

As part of our Household team, a Wellbeing Support Assistant, ensures a comfortable, clean, and healthy environment by providing residents with general housekeeping services, assistance with daily living and lifestyle tasks and keeping communal areas clean and well presented.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

casual role, so there are no guaranteed hours of work. Shifts will be offered on an as-and-when-required basis.

The purpose of this job

A stunning boutique aged care home located in St Andrews, Hamilton. Bupa St Andrewsfocuses on premium, personalised care and features private ensuites with attractive gardens.

As a Wellbeing Support Assistant, you’ll work alongside a supportive team to:

• Provide effective, efficient, and hygienic weekly cleaning of each resident’s apartment to a high standard
• Complete all daily cleaning tasks for community areas as scheduled
• Provide daily bed making service to residents and weekly bed changing services
• Ensure care is taken with collecting and returning residents' laundry in a timely manner
• Provide reminders and ensure medications are taken, and support with filling prescriptions
• Assist with dressing and undressing, personal hygiene supervision, and meal deliveries
• Provide any other general services our residents subscribe to, such as companion time
• Report to the manager any faults, issues, or when supplies need replacement in residents’ homes and community areas
• Manage supplies economically and avoid wastage
• Adhere to Health & Safety policies, procedures, and safe chemical use and storage
• Treat residents with respect and dignity

What you’ll need to make it possible

• Previous experience in an aged care environment, disability support, or community services (desirable)
• Ideal work experience of 2+ years in a customer service or support role such as hospitality, housekeeping, or home-based care
• First Aid Certificate (or willingness to obtain)
• Living locally in Hamilton
• Take pride in providing high-quality household services that help residents live comfortably and safely
• Acknowledge and accept each village resident as an individual and actively encourage residents to be independent
• Always respect the confidentiality and privacy of village residents and actively communicate and listen respectfully to residents
• Show an ability to work well individually and with a team
• Demonstrate enthusiasm, care, and passion for making a difference in our residents’ lives
• Reliable transport or travel arrangements
• Hold legal entitlement to work in New Zealand

Why you’ll love it?

• Regularly offered free flu vaccinations, free skin checks, free period care products and free initial menopause consultation
• Complimentary uniforms provided so you can look and feel your best at work
• Access to Viva, Bupa's global employee wellbeing programme
• Bupa Employee Wellbeing Support Service (EAP)
• Access to a wide range of employee benefits and discounts across wellbeing, retail, technology and more

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis