Wellbeing & Care Support Assistant — Casual (Aged Care)

Bupa Care Services NZ Limited; Whangarei; On-site; NZD 45,000 - 60,000; Part time

Benefits offered by this job

Free flu vaccinations

Skin checks

Period care products

Menopause consultation

Uniforms provided

Viva wellbeing program

EAP

Employee discounts

Job summary

Bupa Tōtara Gardens Retirement Village in Whangārei is seeking a Wellbeing Support Assistant to help provide a comfortable, clean, and safe environment for residents through household services and daily living support.

You will work with a friendly team to deliver high-quality cleaning, laundry, meal deliveries, dressing assistance, and adherence to health and safety policies while respecting residents' dignity and privacy.

Qualifications

• Previous experience in an aged care environment, disability support, or community services (desirable)
• Ideal work experience of 2+ years in a customer service or support role such as hospitality, housekeeping, or home-based care
• First Aid Certificate (or willingness to obtain)
• Take pride in providing high-quality household services that help residents live comfortably and safely
• Acknowledge and accept each village resident as an individual and actively encourage residents to be independent
• Always respect the confidentiality and privacy of village residents and actively communicate and listen respectfully to residents
• Show an ability to work well individually and with a team
• Demonstrate enthusiasm, care, and passion for making a difference in our residents’ lives
• Reliable transport or travel arrangements
• Hold legal entitlement to work in New Zealand

Responsibilities

• Provide effective, efficient, and hygienic weekly cleaning of each resident’s apartment to a high standard
• Complete all daily cleaning tasks for community areas as scheduled
• Provide daily bed making service to residents and weekly bed changing services
• Ensure care is taken with collecting and returning residents' laundry in a timely manner
• Provide reminders and ensure medications are taken, and support with filling prescriptions
• Assist with dressing and undressing, personal hygiene supervision, and meal deliveries
• Provide any other general services our residents subscribe to, such as companion time
• Report to the manager any faults, issues, or when supplies need replacement in residents’ homes and community areas
• Manage supplies economically and avoid wastage
• Adhere to Health & Safety policies, procedures, and safe chemical use and storage
• Treat residents with respect and dignity

Skills

Aged care experience

Customer service experience

First Aid Certificate

Reliable transport

Legal entitlement to work in NZ

Job description

Bupa Tōtara Gardens Retirement Village in Whangārei is seeking a Wellbeing Support Assistant to help provide a comfortable, clean, and safe environment for residents through household services and daily living support.

You will work with a friendly team to deliver high-quality cleaning, laundry, meal deliveries, dressing assistance, and adherence to health and safety policies while respecting residents' dignity and privacy.