Warmth-Driven Reception & Admin Coordinator

CGR Services; Auckland; On-site; NZD 50,000 - 68,000; Full time

Job summary

Oceania is seeking a Receptionist & Administrator to warmly greet residents, whānau, visitors and contractors, while supporting village administration and reporting. You will keep records accurate, assist the Site Manager, and work across systems to ensure daily operations run smoothly.

The role emphasises welcoming interactions, health & safety compliance, and collaboration with the broader team to maintain a caring, well-organised retirement village environment.

Qualifications

• Experience in administration, reception or similar roles.
• Strong Microsoft Office skills.
• Excellent organisation and attention to detail.
• Confident handling of financial and non-financial information.
• Clear, warm and professional communication.
• Understanding of Health & Safety requirements and procedures.

Responsibilities

• Be the welcoming face of Oceania, greeting residents, whānau, visitors and contractors.
• Manage reception and respond to calls, enquiries and correspondence professionally.
• Provide day-to-day administration to keep the village organised and running smoothly.
• Support the Site Manager with information and reporting.
• Maintain accurate records across systems.
• Use Microsoft Office and internal systems confidently.
• Support Health & Safety processes and documentation.
• Collaborate with the wider team to get tasks done.

Skills

Reception experience

Microsoft Office

Organization

Attention to detail

Communication

Discretion

Calm under pressure

Tools

Microsoft Office

Job description

Oceania is seeking a Receptionist & Administrator to warmly greet residents, whānau, visitors and contractors, while supporting village administration and reporting. You will keep records accurate, assist the Site Manager, and work across systems to ensure daily operations run smoothly.

The role emphasises welcoming interactions, health & safety compliance, and collaboration with the broader team to maintain a caring, well-organised retirement village environment.