Receptionist & Administrator

Tue, 18 Aug 2026 17:11:27 +1200; Auckland; On-site; NZD 42,000 - 62,000; Full time

Job summary

Oceania's Auckland village, Lady Allum, is seeking a Receptionist & Administrator who brings warmth to every interaction. You’ll be the first person residents, whānau and visitors see, while behind the scenes helping keep the village organised and running smoothly.

Strong Microsoft Office skills, exceptional organisation, and clear, professional communication will help you manage records, support reporting, and keep Health & Safety requirements up to date.

Qualifications

• Previous administration, reception or similar experience.
• Strong MS Office skills and ability to learn internal systems.
• Excellent organisation and attention to detail.
• Confident in handling financial and non-financial information.
• Understanding of Health & Safety requirements and procedures.
• Clear, warm, professional communication.
• Ability to juggle priorities and stay calm in busy times.
• Discretion with confidential information and good judgement.
• Genuine desire to make residents and visitors feel welcome.

Responsibilities

• Be the welcoming face of Lady Allum for residents, whānau, visitors and contractors.
• Manage reception and respond to calls, inquiries and correspondence professionally.
• Provide day-to-day administration to keep the village organised.
• Support the Site Manager with information and reporting.
• Maintain accurate records across multiple systems.
• Use Microsoft Office and internal systems confidently.
• Support Health & Safety processes and documentation.
• Collaborate with the wider team to ensure tasks are completed.

Skills

Reception/Administration

Microsoft Office

Attention to detail

Communication skills

Health & Safety awareness

Discretion with confidential info

Tools

Microsoft Office Suite

Internal systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Tue, 18 Aug 2026 17:11:27 +1200 – Auckland, North Island

At Lady Allum, we’re looking for a Receptionist & Administrator who brings warmth to every interaction and care to every detail. You’ll be one of the first people our residents, whānau and visitors see, while behind the scenes, you’ll help keep our village organised, connected and running smoothly.

It’s a role for someone who likes being at the heart of things. One moment you might be welcoming a family through the door, the next supporting the Village Manager with information, solving an administrative query or making sure an important process is on track.

Above all, you’ll understand that how we do things matters just as much as getting them done.

What you’ll be doing

• Be the welcoming face of Lady Allum, greeting residents, whānau, visitors and contractors with warmth and care
• Manage reception and respond to calls, enquiries and correspondence in a helpful and professional way
• Provide day-to-day administration that keeps the village organised and running smoothly
• Support the Site Manager with financial and non-financial information and reporting
• Maintain accurate records, documentation and information across a range of systems
• Use Microsoft Office and our internal systems confidently and accurately
• Support Health & Safety processes, requirements and documentation
• Work alongside the wider team, noticing what needs doing and helping make it happen

What you’ll bring

• Previous administration, reception or similar experience
• Strong Microsoft Office skills and confidence learning and navigating different systems
• Excellent organisation and attention to detail
• Confidence working with financial and non-financial information
• A good understanding of Health & Safety requirements and procedures
• Clear, warm and professional communication
• The ability to juggle priorities and stay calm when the day gets busy
• Discretion and good judgement when dealing with confidential information
• Most importantly, a genuine desire to make residents, whānau and visitors feel welcome and cared for

Why join Oceania?

At Oceania, we're proud to be one of New Zealand's leading providers of retirement living and aged care. Across more than 30 villages, we support over 4,000 residents by creating communities where people feel at home, connected, and well cared for.

Our purpose is simple: to make a difference in every task, every challenge, every day. It's a purpose that's brought to life through the way we work:

We're one team – We collaborate across teams and functions because together we're stronger than any individual effort.

We're finding better ways – We challenge ourselves to think differently, find creative solutions, and continuously improve.

We're committed to care – We put safety and care at the centre of everything we do, creating environments where everyone feels supported.

We're proud to deliver – We follow through on our commitments because every task matters, and our residents and families count on us to get it right.

When you join Oceania, you'll become part of a supportive team where you'll be encouraged to learn, grow, and make a meaningful contribution every day. In return, we offer competitive pay, ongoing learning and development opportunities, free and confidential wellbeing support, and the chance to build a rewarding career with an organisation that’s making a real difference.