Warm Front Desk & Admin Coordinator

Oceania; Auckland; On-site; NZD 42,000 - 56,000; Full time

Job summary

Oceania is seeking a friendly Receptionist & Administrator to be the welcoming face for residents, whānau and visitors at our New Zealand village. You’ll manage front-desk duties, respond to enquiries, and provide essential administrative support to keep operations running smoothly.

With strong Microsoft Office skills, excellent organisation, and a calm, professional approach, you’ll help maintain records, support reporting, and assist health and safety processes.

Qualifications

• Previous administration, reception or similar experience.
• Confident with Microsoft Office and navigating different systems.
• Excellent organisation and attention to detail.
• Confidence handling financial and non-financial information.
• Understanding of Health & Safety requirements and procedures.
• Clear, warm and professional communication.
• Ability to juggle priorities and stay calm in a busy day.
• Discretion and good judgement with confidential information.
• Genuine desire to make residents, whānau and visitors feel welcome and cared for.

Responsibilities

• Be the welcoming face of Lady Allum, greeting residents, whānau, visitors and contractors with warmth and care.
• Manage reception and respond to calls, enquiries and correspondence in a helpful and professional way.
• Provide day-to-day administration that keeps the village organised and running smoothly.
• Support the Site Manager with financial and non-financial information and reporting.
• Maintain accurate records across a range of systems.
• Use Microsoft Office and our internal systems confidently and accurately.
• Support Health & Safety processes, requirements and documentation.
• Work alongside the wider team, assisting where needed.

Skills

Reception experience

Microsoft Office

Attention to detail

Clear communication

Discretion

Tools

Microsoft Office

Job description

Oceania is seeking a friendly Receptionist & Administrator to be the welcoming face for residents, whānau and visitors at our New Zealand village. You’ll manage front-desk duties, respond to enquiries, and provide essential administrative support to keep operations running smoothly.

With strong Microsoft Office skills, excellent organisation, and a calm, professional approach, you’ll help maintain records, support reporting, and assist health and safety processes.