Warehouse Team Member: Fast-Paced, Customer Focus

JB Hi-Fi; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Hybrid work

Employee discounts

Parental leave (12 weeks)

Job summary

JB Hi-Fi Auckland is seeking a Warehouse Team Member to support fast-moving product intake and order fulfilment while delivering excellent customer service. You will help with stock control, picking, packing, dispatch, and same-day deliveries where available, ensuring policies are followed and KPIs are met.

We value attention to detail, a strong customer focus, and a willingness to learn. Previous retail operations experience is preferred, and you’ll join a team recognised for its energy and

Qualifications

• Customer-focused approach to service.
• Strong attention to detail in stock and orders.
• Willingness to learn and adapt in a retail environment.
• Experience in retail operations is preferred.

Responsibilities

• Record and manage invoices and records accurately.
• Handle order fulfilment, delivery, and click-and-collect processes.
• Support KPIs using operational reports and tasks.
• Continuously improve product knowledge through online platforms.
• Support recycling and reducing environmental impact.

Skills

Customer focus

Attention to detail

Desire to learn

Retail operations experience

Job description

JB Hi-Fi Auckland is seeking a Warehouse Team Member to support fast-moving product intake and order fulfilment while delivering excellent customer service. You will help with stock control, picking, packing, dispatch, and same-day deliveries where available, ensuring policies are followed and KPIs are met.

We value attention to detail, a strong customer focus, and a willingness to learn. Previous retail operations experience is preferred, and you’ll join a team recognised for its energy and