Warehouse & Fulfillment Associate (Click & Collect)

JB Hi-Fi; Christchurch; On-site; NZD 3,031,000 - 3,582,000; Full time

Benefits offered by this job

Competitive remuneration with sales-?n

Hybrid working for eligible roles

12 weeks paid parental leave

Employee Assistance Program (EAP)

Store discounts across JB Hi-Fi Group

Community and sustainability programs

Job summary

JB Hi‑Fi in New Zealand is seeking a Warehouse Team Member to support delivery of exceptional customer service, maximise profitability, and improve efficiency in the Warehouse Team. You will ensure policies are followed and compliance is maintained, while handling order fulfilment, packing and dispatch, and same-day delivery where designated.

*Note, this position requires working one day over the weekend. The role emphasises accuracy, teamwork, and continuous development within a fast-paced

Qualifications

• Strong attention to detail and willingness to learn.
• Customer focus and a proactive approach to service.
• Ability to drive results and perform under pressure.
• Clear communication with diverse audiences.
• Self-awareness to receive feedback and improve.

Responsibilities

• Ensure effective record and invoice management.
• Manage order fulfilment (delivery and click-and-collect) including pick/pack/dispatch.
• Contribute to KPIs using reports to identify and resolve tasks.
• Continuously improve skills and product knowledge via online platforms.
• Support recycling and reduce environmental impact.

Skills

Strong attention to detail

A desire to learn

Customer focus

Action oriented

Drives results

Communicates effectively

Demonstrates self-awareness

Job description

JB Hi‑Fi in New Zealand is seeking a Warehouse Team Member to support delivery of exceptional customer service, maximise profitability, and improve efficiency in the Warehouse Team. You will ensure policies are followed and compliance is maintained, while handling order fulfilment, packing and dispatch, and same-day delivery where designated.

*Note, this position requires working one day over the weekend. The role emphasises accuracy, teamwork, and continuous development within a fast-paced