Ward Reception & Patient Services Coordinator

Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland; Auckland; Vor Ort; NZD 42.000 - 60.000; Teilzeit

Zusammenfassung

The ward clerk at Greenlane Clinical Centre provides clerical support to the ward and serves as the first point of contact for visitors and internal clients, delivering a high-quality, customer-focused experience through face-to-face and telephone contact. The role includes data entry of patient information into hospital systems.

Formal qualifications are not required, but prior clerical experience and excellent communication and computer skills are essential.

Qualifikationen

• Prior clerical experience is essential.
• Excellent communication skills and computer literacy.
• Ability to handle patient information with confidentiality.

Aufgaben

• Co-ordinate patients and visitors into the reception area
• Perform administrative and clerical duties
• Accurately enter patient information into the hospital systems
• Answer telephones and general enquiries
• Protect patient confidentiality by adhering to policy and procedures

Kenntnisse

Clerical experience

Excellent communication

Computer skills

Tools

Hospital information systems

Jobbeschreibung

The ward clerk at Greenlane Clinical Centre provides clerical support to the ward and serves as the first point of contact for visitors and internal clients, delivering a high-quality, customer-focused experience through face-to-face and telephone contact. The role includes data entry of patient information into hospital systems.

Formal qualifications are not required, but prior clerical experience and excellent communication and computer skills are essential.