Ward Clerk - Gynae Inpatients (Ward 97)

Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland; Auckland; On-site; NZD 42,000 - 60,000; Part time

Job summary

The ward clerk at Greenlane Clinical Centre provides clerical support to the ward and serves as the first point of contact for visitors and internal clients, delivering a high-quality, customer-focused experience through face-to-face and telephone contact. The role includes data entry of patient information into hospital systems.

Formal qualifications are not required, but prior clerical experience and excellent communication and computer skills are essential.

Qualifications

• Prior clerical experience is essential.
• Excellent communication skills and computer literacy.
• Ability to handle patient information with confidentiality.

Responsibilities

• Co-ordinate patients and visitors into the reception area
• Perform administrative and clerical duties
• Accurately enter patient information into the hospital systems
• Answer telephones and general enquiries
• Protect patient confidentiality by adhering to policy and procedures

Skills

Clerical experience

Excellent communication

Computer skills

Tools

Hospital information systems

Job description

This is a 0.7 FTE permanent, part time positionGreenlane Clinical CentreHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The ward clerk will provide clerical support to the ward, being the first point of contact for visitors, internal clients to the service providing a high-quality customer focused approach through face to face and telephone contact.As a ward clerk, you will perform various administrative tasks associated with the smooth operation of the clerical aspects of the ward, including data entry of patient information into the hospital systems.

Key Accountabilities

• Co-ordinate patients and visitors into the reception area
• Perform administrative and clerical duties
• Accurately enter patient information into the hospital systems
• Answer telephones and general enquiries
• Protect patient confidentiality by adhering to policy and procedures

For further details, please refer to the position description here.

About you

Formal qualification is not necessary however prior clerical experience and excellent communication and computer skills would be essentialFor more information about this role please contact Ines Blaj (Charge Nurse) via [e-mail]

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.