Ward Clerk: Patient Care & Admin Support (Casual)

New Zealand Government; Auckland; Vor Ort; NZD 30.000 - 39.000; Vollzeit

Zusammenfassung

Health New Zealand | Te Whatu Ora in Auckland is seeking a casual ward clerk to join a dedicated team. You will support patient intake, maintain wards and ensure accurate record-keeping while delivering friendly, responsive customer service to patients, families and clinicians.

The role requires availability on short notice across morning, afternoon and evening shifts, including weekends and public holidays, reflecting the needs of a busy hospital environment.

Qualifikationen

• Gained a NCEA level qualification.
• Proven Customer Service experience.
• Intermediate level of computer experience or literacy.
• Knowledge of iPMS/WiMS is desirable but not essential.

Aufgaben

• Maintain and prepare wards for patient admission.
• Record and file patient information accurately.
• Interact with Medical, Nursing, Clerical, Orderlies and Clinical staff.
• Provide excellent customer service to patients, families, visitors and GPs.

Kenntnisse

Customer service

Ausbildung

NCEA level qualification

Tools

iPMS/WiMS

Jobbeschreibung

Health New Zealand | Te Whatu Ora in Auckland is seeking a casual ward clerk to join a dedicated team. You will support patient intake, maintain wards and ensure accurate record-keeping while delivering friendly, responsive customer service to patients, families and clinicians.

The role requires availability on short notice across morning, afternoon and evening shifts, including weekends and public holidays, reflecting the needs of a busy hospital environment.