Vitality Analytics & Automation Specialist

AIA Digital+; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

AIA Vitality is seeking a Vitality Analyst to support reporting, insights and operational activities that drive programme performance and member outcomes. You’ll work with partners, corporate clients and internal teams to translate data into actionable recommendations and automate reporting where possible.

In this role you’ll deliver accurate reports, identify trends, and help shape product initiatives while leveraging AI-enabled solutions to improve efficiency and customer experiences across

Qualifications

• Experience in reporting, analytics or business insights with clear recommendations.
• Strong analytical skills and advanced Excel capability.
• Continuous improvement mindset and automation familiarity.
• Attention to detail in reporting, data governance and documentation.
• Ability to collaborate with stakeholders across teams.
• Experience in health, wellbeing, insurance or financial services is a plus.

Responsibilities

• Deliver accurate and timely reporting with meaningful insights into programme performance and member engagement.
• Identify trends, risks and opportunities to inform decisions and continuous improvement.
• Strengthen relationships with partners and stakeholders through responsive support and collaboration.
• Drive process improvements to enhance efficiency and governance across the programme.
• Leverage approved AI and automation to streamline reporting and boost productivity.
• Support delivery of product enhancements and marketing initiatives to improve outcomes.

Skills

Reporting & analytics

Excel

BI tools

Stakeholder management

Automation & AI

Attention to detail

Tools

Excel

Job description

AIA Vitality is seeking a Vitality Analyst to support reporting, insights and operational activities that drive programme performance and member outcomes. You’ll work with partners, corporate clients and internal teams to translate data into actionable recommendations and automate reporting where possible.

In this role you’ll deliver accurate reports, identify trends, and help shape product initiatives while leveraging AI-enabled solutions to improve efficiency and customer experiences across