Vitality Analytics & Automation Specialist

AIA; Devonport-Takapuna; On-site; NZD 70,000 - 110,000; Full time

Job summary

AIA Vitality is seeking a Vitality Analyst to deliver reporting, insights and operational support that enhance programme performance and member outcomes. You will work with partners and stakeholders to shape product initiatives and improve experiences through automation and AI-enabled solutions.

This role combines analytical thinking with relationship management to drive smarter ways of working and deliver tangible impact for members and the programme.

Qualifications

• Experience in reporting, analytics or business insights with ability to interpret data and make actionable recommendations.
• Strong analytical skills and advanced Excel capabilities; working knowledge of data, reporting or BI tools.

Responsibilities

• Deliver accurate and timely reporting providing meaningful insights into programme performance and member engagement.
• Identify trends, risks and opportunities to support informed decision-making.
• Strengthen partner and stakeholder relationships through responsive support and clear communication.
• Drive process improvements to enhance efficiency, consistency and operational effectiveness.
• Leverage approved AI and automation solutions to streamline reporting activities and boost productivity.
• Support the delivery of product enhancements, partner initiatives and marketing activities.

Skills

Reporting & analytics

Advanced Excel

BI tools

Process improvement

Stakeholder collaboration

Tools

Excel

Job description

AIA Vitality is seeking a Vitality Analyst to deliver reporting, insights and operational support that enhance programme performance and member outcomes. You will work with partners and stakeholders to shape product initiatives and improve experiences through automation and AI-enabled solutions.

This role combines analytical thinking with relationship management to drive smarter ways of working and deliver tangible impact for members and the programme.