Vitality Insights Analyst (AI & Automation)

AIA NZ; Auckland; On-site; NZD 70,000 - 100,000; Full time

Job summary

AIA NZ is seeking a Vitality Analyst to deliver reporting, insights and operational support for the Vitality programme. You will collaborate with partners, corporate clients and internal stakeholders to shape product initiatives and improve member outcomes using automation and AI-enabled solutions.

You'll combine analytical thinking with relationship management to drive smarter ways of working and deliver value through data governance, process improvements and timely, accurate reporting.

Qualifications

• Experience in reporting, analytics or business insights with the ability to interpret data and communicate clear recommendations.
• Strong analytical skills and advanced Excel capability.
• Working knowledge of data, reporting or business intelligence tools.
• Continuous improvement mindset and interest in automation.
• Attention to detail and data governance.
• Ability to collaborate with stakeholders across teams.
• Experience in health, wellbeing, insurance or financial services is a plus.

Responsibilities

• Deliver accurate and timely reporting with meaningful insights into programme performance and member engagement.
• Identify trends, risks and opportunities that support informed decision-making and continuous improvement.
• Strengthen partner and stakeholder relationships through responsive support and effective communication.
• Drive process improvements to enhance efficiency, consistency and operational effectiveness.
• Leverage approved AI and automation solutions to streamline reporting activities.
• Support delivery of product enhancements and partner initiatives to improve member outcomes.

Skills

Reporting & analytics

Advanced Excel

BI tools

Process improvement

Attention to detail

Stakeholder collaboration

Industry knowledge (health/insurance)

Job description

AIA NZ is seeking a Vitality Analyst to deliver reporting, insights and operational support for the Vitality programme. You will collaborate with partners, corporate clients and internal stakeholders to shape product initiatives and improve member outcomes using automation and AI-enabled solutions.

You'll combine analytical thinking with relationship management to drive smarter ways of working and deliver value through data governance, process improvements and timely, accurate reporting.