Village Manager |Wānaka Peaks Village

Metlifecare Limited; Wānaka; Remote; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Wellness days

Birthday day off

Job summary

Metlifecare Limited is seeking a Village Manager for Wānaka Peaks, our newest retirement village in the heart of Wanaka. You’ll lead day-to-day operations, shape culture, and deliver an exceptional resident experience from day one.

As part of Metlifecare, you’ll build a high-performing team, drive occupancy, manage budgets, and ensure health and safety governance across the village.

Qualifications

• Leadership experience within retirement living, aged care, hospitality or customer-focused service environments.
• Strong operational management and business acumen.
• Excellent communication and relationship-building skills.
• Experience managing risk, health and safety, and regulatory compliance.
• Ability to lead through growth, change and continuous improvement.

Responsibilities

• Build strong relationships with residents, families, team members and key stakeholders.
• Drive operational excellence and continuous improvement across the village.
• Manage financial performance, including budgeting and P&L accountability.
• Support village occupancy and contribute to a positive resident journey.
• Ensure compliance with health and safety, quality and legislative requirements.
• Champion resident wellbeing while creating a vibrant and connected community.

Skills

Leadership

Operational management

Communication

Risk & safety

Regulatory compliance

Growth & change

Relationship building

Job description

Lead, inspire and shape a thriving retirement community in one of New Zealand's most spectacular locations

• Leadership role with the opportunity to build your own team and culture
• Competitive remuneration package, health insurance and great employee benefits
• Be part of an exciting new village in the heart of Wānaka

About the Role

We are seeking an experienced and passionate Village Manager to lead Wānaka Peaks, Metlifecare's newest retirement village, located in the heart of Three Parks and surrounded by the stunning Southern Alps.

As Village Manager, you will be the face of the village, leading day-to-day operations while fostering a welcoming, resident-focused environment. This is a unique opportunity to establish a high-performing team, shape the culture of a new village, and create an exceptional experience for residents from day one.

Reporting to the Operations Manager, you will:

• Build strong relationships with residents, families, team members and key stakeholders
• Drive operational excellence and continuous improvement across the village
• Manage financial performance, including budgeting and P&L accountability
• Support village occupancy and contribute to a positive resident journey
• Ensure compliance with health and safety, quality and legislative requirements
• Champion resident wellbeing while creating a vibrant and connected community

About You

You are a confident and commercially savvy leader who thrives in a people-focused environment. You know how to balance operational performance with creating outstanding resident experiences and building engaged teams.

To be successful in this role, you'll bring:

• Previous leadership experience within retirement living, aged care, hospitality, property, healthcare or a customer-focused service environment
• Strong operational management and business acumen
• Excellent communication and relationship-building skills
• Experience managing risk, health and safety, and regulatory compliance
• The ability to lead through growth, change and continuous improvement

What We Offer

• Competitive remuneration aligned with your experience
• Life and health insurance cover
• 3 Paid wellness days and a day off for your birthday
• An opportunity to be part of a respected and growing organisation

About Us

At Metlifecare, our people are the heart of everything we do. You’ll be joining a collaborative team who are passionate about making a meaningful difference for our residents.

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, supporting over 7,300 New Zealanders. We’re committed to empowering people to live their best lives in communities they’re proud of.

Please note: Identification and work eligibility documentation is required with your application.