Village Manager | Papamoa (Papamoa Beach Village)

Metlifecare; Papamoa; Presencial; NZD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life and health insurance

Wellness days

Birthday day off

Professional development

Descripción de la vacante

Metlifecare Papamoa Beach Village is seeking a resident-led Village Manager to provide confident operational leadership across independent living and dementia care. You’ll report to the Operations Manager and ensure safe, high-quality services, a thriving community, and a well-supported team.

You’ll lead strategic and annual planning, service delivery, budgets, and continuous improvement, making sure the village performs strongly today while preparing for what’s next.

Formación

• Proven senior operational leadership in a service-based environment.
• Experience in retirement living, aged care, hospitality, or regulated sectors.
• Strong people leadership with coaching and engagement skills.
• Sound commercial and financial capability, including budget management.
• Strategic thinking with ability to translate plans into action.
• Strong risk, compliance, Health & Safety mindset.

Responsabilidades

• Lead strategic and annual planning for Papamoa Beach Village.
• Oversee service delivery, assets, facilities, and budgets.
• Ensure high-quality services and thriving resident community.
• Build trust with residents, whānau, and clinical/support teams.
• Manage a broad group of stakeholders to deliver an exceptional village experience.

Conocimientos

People leadership

Strategic planning

Budget management

Financial acumen

Risk & compliance

Stakeholder management

Descripción del empleo

Village Manager | Papamoa (Papamoa Beach Village)

• Stunning Papamoa Beach location
• Lead a Modern, vibrant village environment with a collaborative, values-led team and a strong resident community
• Competitive remuneration package and great staff benefits

About the Role
We’re looking for a resident-led, commercially minded Village Manager to provide confident operational leadership across Papamoa Beach Village, located in the heart of Papamoa. Reporting to the Operations Manager, you’ll take overall accountability for village performance across independent living and our care facility, including Dementia Care —ensuring safe, high-quality services, a thriving community, and a well-supported team.

You’ll lead strategic and annual planning, service delivery, assets and facilities, budgets, and continuous improvement—making sure the village is performing strongly today while preparing for what’s next.

Residents are at the heart of everything we do. You’ll bring an engaging, calm and resilient style—building trust with residents and whānau, partnering with clinical and support teams, and confidently managing a broad group of stakeholders to deliver an exceptional village experience.

About You
You’re a senior operator and an authentic people leader—someone who sets direction, holds standards, and develops capability.

Experience that will set you up for success includes:

• Proven senior operational leadership in a service-based environment (multi-site or multi-department advantageous), with a track record of building strong culture and performance
• Experience in retirement living, aged care, hospitality, health, or other regulated environments (highly regarded)
• A strong, visible people leader who can coach leaders, manage performance, and create engagement across diverse teams
• Sound commercial and financial capability, including budget management and accountability for results (including sales/occupancy outcomes where relevant)
• Ability to think strategically and execute—translating plans into practical action, and bringing fresh ideas that improve resident experience and operational efficiency
• Strong risk and compliance mindset, including Health & Safety and wellbeing, with the judgement to act early and lead through issues

What We Offer
You’ll be supported to lead with impact in a well-recognised and growing organisation. In return for your drive and capability, you’ll receive a great package and benefits, including:

• Competitive remuneration package aligned to your level of skill and experience
• Ongoing professional development and leadership growth opportunities
• Extensive staff benefits, including life and health insurance
• Paid wellness days and a paid day off for your birthday each year

About us
Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,400 New Zealanders.

Please note: Identification and evidence of work eligibility are required with your application.