Venue Leader: Elevate Service, People & Profit

Star Group; Auckland; Hybrid; NZD 90,000 - 150,000; Full time

Job summary

Star Group’s Goode Brothers NorthWest in Massey seeks a Business Leader to own venue operations and drive strong commercial performance. You’ll lead a team, ensure vibrant guest experiences and manage daily operations with a clear focus on profitability.

This role sits at a beloved local gastropub where hands-on leadership and people development matter. You’ll own sales growth, labour management and cost controls while collaborating with other leaders to deliver group initiatives and maintain

Qualifications

• Proven experience leading a hospitality venue or team.
• Strong people development and coaching skills.
• Comfortable managing financials and driving sales.
• Hands-on leader who operates from the floor.

Responsibilities

• Lead, coach and develop a high-performing venue team.
• Set the standard for exceptional guest experiences.
• Own financial performance including sales growth, labour, cost control.
• Oversee day-to-day venue operations and maintain high standards.
• Build a strong team culture with support and motivation.
• Collaborate with operational leaders to deliver group initiatives.

Skills

Team leadership

People-first

Commercial mindset

Hospitality focus

Hands-on leadership

Job description

Star Group’s Goode Brothers NorthWest in Massey seeks a Business Leader to own venue operations and drive strong commercial performance. You’ll lead a team, ensure vibrant guest experiences and manage daily operations with a clear focus on profitability.

This role sits at a beloved local gastropub where hands-on leadership and people development matter. You’ll own sales growth, labour management and cost controls while collaborating with other leaders to deliver group initiatives and maintain