Hospitality Leader: Elevate Guest Experience & Profit

Star Group; Mount Maunganui; Presencial; NZD 120 000 - 180 000; Tempo integral

Resumo da oferta

Latitude 37, part of Star Group, is recruiting a Business Leader to take ownership of the Mount Maunganui venue, guiding the team to deliver memorable guest experiences while driving strong operational and commercial performance.

You will report to the Operations Manager, overseeing people, service and numbers to keep the venue performing at its best. This hands-on leadership role anchors frontline activity with strategic oversight.

Qualificações

• Proven leadership of hospitality teams.
• Strong focus on guest experience and service quality.
• Experience delivering commercial results in busy venues.

Responsabilidades

• Lead, coach and develop a high-performing venue team
• Set the standard for exceptional guest experiences
• Own financial performance, including sales growth, labour and cost control
• Oversee day-to-day venue operations and maintain high standards
• Build a strong team culture where people feel supported and motivated
• Work closely with operational leaders to deliver group initiatives

Conhecimentos

Leadership

People management

Hospitality

Commercial acumen

Descrição da oferta de emprego

Latitude 37, part of Star Group, is recruiting a Business Leader to take ownership of the Mount Maunganui venue, guiding the team to deliver memorable guest experiences while driving strong operational and commercial performance.

You will report to the Operations Manager, overseeing people, service and numbers to keep the venue performing at its best. This hands-on leadership role anchors frontline activity with strategic oversight.