Venue Guest Services & Admin Coordinator

Central Otago District Council; Cromwell Community; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Dog friendly workplace

Active social club

Learning and development opportunities

Supportive team culture

Wellbeing programmeAdditional leave

Job summary

Central Otago District Council is seeking a Venue Customer Services Officer for Te Puna Mahara - Cromwell Memorial Events Centre in Cromwell. You will be the first point of contact for visitors, assist with bookings, events, and ticketing, and help keep the venue running smoothly.

The role requires strong administration and communication skills, a friendly and professional approach, and a willingness to learn as the venue grows.

Qualifications

• Proven customer service experience in reception or public-facing roles.
• Strong administration and data entry skills.
• Excellent communication and interpersonal abilities.
• Willingness to learn as the venue grows.

Responsibilities

• Be the first point of contact for visitors and enquiries.
• Assist with venue bookings, event setup and ticketing.
• Maintain website content and booking systems.
• Provide general admin support and data entry.
• Support health and safety duties including fire warden duties.

Skills

Customer service

Administration

Communication

Independent worker

Tools

Booking systems

Ticketing systems

Point-of-sale

Job description

Central Otago District Council is seeking a Venue Customer Services Officer for Te Puna Mahara - Cromwell Memorial Events Centre in Cromwell. You will be the first point of contact for visitors, assist with bookings, events, and ticketing, and help keep the venue running smoothly.

The role requires strong administration and communication skills, a friendly and professional approach, and a willingness to learn as the venue grows.