Users of Violence Team Leader

AVIVA; Christchurch; On-site; NZD 90,000 - 130,000; Full time

Job summary

Aviva in Christchurch seeks a confident Team Leader to guide a small team and shape how family violence services evolve, delivering consistent, high-quality support to whānau. You will lead practice, manage risk, and stay connected with frontline mahi to drive meaningful change.

You will build sector relationships and strengthen referrals while overseeing safety planning and complex case guidance. This is a full-time, on-site role that offers significant impact and collaboration.

Qualifications

• Strong family violence experience with people using or at risk of using violence.
• Proven leadership, supervision or programme coordination experience.
• Strong case management and group facilitation capability.
• Confidence navigating complex cases, risk and safety planning.
• Strong whole-of-whānau and family violence practice knowledge.
• Excellent relationship-building skills and the confidence to represent Aviva externally.
• A relevant tertiary qualification and registered Social Worker status (or be able to obtain registration).
• Commitment to Te Tiriti o Waitangi and culturally responsive practice.
• A full, clean driver’s licence.

Responsibilities

• Lead a small team of three kaimahi and shape how Aviva's violence services evolve.
• Provide consistency across programmes, develop your team and strengthen practice.
• Offer guidance on complex cases, risk and safety planning, and maintain a small caseload.
• Build sector relationships, strengthen referral pathways and raise awareness of Aviva's services.
• Turn good ideas into meaningful change and contribute to better outcomes.

Skills

Leadership

Supervision

Programme coordination

Case management

Group facilitation

Relationship building

Te Tiriti o Waitangi knowledge

Driving

Public representation

Education

Tertiary qualification

Registered Social Worker status or eligible

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Newly created leadership role with genuine scope to shape services
• Lead and develop a specialist team supporting meaningful behaviour change
• Join one of Canterbury's most respected family violence organisations

Shape what comes next. Lead services that help create lasting change.
At the heart of Aviva's work is a clear purpose: supporting whānau and communities to live safe and fulfilling lives free from family and sexual violence.
This newly created Team Leader role is an opportunity to take that kaupapa forward in a different way. Bringing together established services supporting people who are using, or at risk of using, violence, you will help build a stronger, more connected and increasingly visible service.

Shape what comes next. Lead services that help create lasting change.
At the heart of Aviva's work is a clear purpose: supporting whānau and communities to live safe and fulfilling lives free from family and sexual violence.
This newly created Team Leader role is an opportunity to take that kaupapa forward in a different way. Bringing together established services supporting people who are using, or at risk of using, violence, you will help build a stronger, more connected and increasingly visible service.

About the opportunity

Reporting to the Client Services Manager, Family Violence, you will lead a small team of three kaimahi and play a key role in shaping how Aviva's users of violence services evolve.
You will bring consistency across programmes, develop your team, strengthen practice and look closely at what Aviva delivers, how it is delivered and where there are opportunities to do things even better.
You will provide guidance around complex cases, risk and safety planning and maintain a small caseload, keeping you connected to frontline mahi.
Just as importantly, you will get out into the sector. Building relationships, strengthening referral pathways and raising awareness of Aviva's services will be a significant part of the role. There is real scope here for someone who enjoys connecting people, developing services and turning good ideas into meaningful change.

What you'll bring

• Strong family violence experience, including working with people using or at risk of using violence
• Proven leadership, supervision or programme coordination experience
• Strong case management and group facilitation capability
• Confidence navigating complex cases, risk and safety planning
• Strong whole-of-whānau and family violence practice knowledge
• Excellent relationship-building skills and the confidence to represent Aviva externally
• A relevant tertiary qualification, registered Social Worker status (or be able to obtain registration), or progress toward an appropriate qualification
• A commitment to Te Tiriti o Waitangi and culturally responsive practice
• A full, clean driver's licence

Established sector knowledge and networks will be highly advantageous.

About You

You are a confident, grounded leader who can balance empathy with accountability.You enjoy developing people and creating clarity, but you are equally motivated by the bigger picture. You see where services could grow, where relationships could be stronger and where a different approach might lead to better outcomes.
You will be comfortable stepping into a role where there is already strong mahi underway, while having the confidence and curiosity to help shape what comes next.

Why Aviva

Aviva is widely respected for the quality of its services, its principled approach and its commitment to collaboration across the sector. Its culture is values-led, relational and people-centred, with a strong focus on wellbeing, reflective practice and professional support.
This is a full-time, predominantly on-site role. Some evening work and regional travel will be required, with flexibility available around family responsibilities.
If you are passionate about reducing family violence and want the opportunity to lead, influence and help shape services that support lasting change, we would love to hear from you.
For a confidential conversation or to request a Candidate Briefing Document, please contact Heather Ewing on 03 2650 667, email *******@bishopassociates.co.nz.