Upper Extremities Clinical Support Specialist

Zimmer Biomet; Wellington; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working environment

Robust employee resource groups

Wellness incentives

Job summary

Zimmer Biomet is looking for an Upper Extremities Clinical Support Representative based in Wellington. The role focuses on supporting surgeons and healthcare professionals with clinical advice and case support.

Suitable candidates may come from an orthopaedic or medical device background or be Allied Health professionals like Physiotherapists with upper limb anatomy knowledge. This position requires strong communication, organizational skills, and a proactive mindset.

The role involves frequent travel within the assigned territory (up to 90%) and occasional out-of-territory travel.

Qualifications

• Degree qualification in a relevant discipline is essential.
• Strong communication skills necessary for building trust with clinical stakeholders.
• Ability to learn complex clinical information efficiently.

Responsibilities

• Provide high‑quality clinical service to customers.
• Build and maintain relationships with key stakeholders.
• Manage case support and ensure proper product utilization.
• Engage with stakeholders through structured training.
• Track and manage instrument sets timely.
• Support sales objectives and achievement of targets.

Skills

Strong communication skills

Clinical credibility

Attention to detail

Organisational skills

Quick learner of clinical information

Positive and solutions-focused mindset

Education

Degree qualification in Health, Nursing, Physiotherapy, Science, Business, or Marketing

Job description

Zimmer Biomet is looking for an Upper Extremities Clinical Support Representative based in Wellington. The role focuses on supporting surgeons and healthcare professionals with clinical advice and case support.

Suitable candidates may come from an orthopaedic or medical device background or be Allied Health professionals like Physiotherapists with upper limb anatomy knowledge. This position requires strong communication, organizational skills, and a proactive mindset.

The role involves frequent travel within the assigned territory (up to 90%) and occasional out-of-territory travel.