Transport & Accommodation Coordinator

Health New Zealand - Te Whatu Ora Te Tai Tokerau; Northland; On-site; NZD 34,000 - 48,000; Part time

Job summary

Health New Zealand | Te Whatu Ora Northland in Whangārei invites a proactive Transport & Accommodation Coordinator to support renal patients. You will coordinate daily transport, manage rosters, and handle accommodation bookings in line with NTA and district policies.

Based in Whangārei, this permanent part-time role (0.65 FTE) offers rostered hours including some weekends. Join a supportive team delivering reliable transport and accommodation across Te Tai Tokerau Northland.

Qualifications

• Experience coordinating transport, logistics or customer service.
• Ability to administrate rosters, bookings and policies.
• Good communication with diverse stakeholders and teams.
• Computer literacy across multiple systems and platforms.

Responsibilities

• Coordinate daily transport for renal patients across three regional units.
• Oversee district fleet maintenance, repairs and scheduling.
• Support driver inductions and education programs.
• Prepare staff rosters, manage leave and extra shifts.
• Administer travel and accommodation per NTA and district policies.

Skills

Coordination

Logistics

Customer service

Administration

Communication

Education

Relevant admin qualification

Tools

Microsoft Office

Transport management systems

Job description

Hospital & Specialist Services, Whangarei

In this rewarding role, you'll be instrumental in connecting the people of Te Tai Tokerau Northland with the healthcare they need, ensuring access for eligible clients, near and far from their homesPermanent, part time (0.65FTE) role, working 26 hours per weekHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Transport & Accommodation Coordinator, you will provide effective coordination with the Renal Transport Service, National Travel Assistance (NTA), and District Vehicle Fleet Services. This role will be based in Whangarei, working 34 hours per week on a rostered basis including some weekend work.

Tasks

• Coordination of daily transport for renal patients to and from the three regional Renal Units
• Coordination of the Districts transport fleet maintenance and repairs
• Support and maintain driver inductions and education programs
• Prepare and manage staff rosters, leave and additional shifts
• Administration for travel and accommodation in accordance with the NTA and District policies

This role will give you an interesting and wide variety of work to keep you engaged and motivated. You will be working with a supportive, dynamic tightknit team of Transport and Accommodation.

Our tightknit team based in Whangārei work closely together to provide seamless transport and accommodation services for our clients throughout Te Tai Tokerau Northland.

For more information on living and working in Northland click here

Click here to view the position description.

About you

• We are looking for a self-motivated, innovative administrator, with previous coordination, logistics, or customer service experience.
• You must be able to be flexible and actively participate in meeting the deadlines and service expectations.
• An empathetic approach to helping people in real times of need, while working within prescribed policies.
• The ability to communicate effectively, both verbal and in writing, with patients from a wide range of backgrounds and ethnicities, all levels of staff and community agencies and to develop relevant networks.
• Computer skills with the confidence and ability to expand on knowledge within various systems.
• The ability to multitask, work under pressure and meet deadlines while maintaining a high level of accuracy.
• A relevant qualification is preferred, or significant experience in a similar role.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.