Trainer

Charter Group Ltd; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Job summary

Charter in Christchurch is seeking an experienced Trainer to raise team performance through practical coaching, inductions and in-cab training across transport operations. Reporting to the Operations Manager, you will monitor performance, drive safety standards and support continuous improvement with hands-on delivery.

The role requires Class 5 driving experience and strong knowledge of NZ transport legislation, plus experience in training or leadership within transport.

Qualifications

• Previous Class 5 driving experience and practical knowledge of heavy transport or logistics operations.
• Experience in a training, supervisory, mentoring or leadership role within transport.
• Understanding of NZ transport legislation, freight operations, road safety and defensive driving principles.
• Experience using EROAD and TMS with electronic reporting and documentation.

Responsibilities

• Delivery of classroom-based and practical training, including inductions and in-cab coaching.
• Coach and mentor team to strengthen professionalism, safety and performance.
• Monitor driver performance and provide targeted coaching.
• Train users on the Transport Management System (TMS) and reporting systems.
• Support incident investigations and promote health and safety standards.

Skills

Class 5 driving experience

Training/mentoring leadership

Excellent communication

Organisational skills

Coaching and mentoring

Tools

ERoad

Transport Management System (TMS)

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Charter is looking for an experienced Trainer who can bring credibility, practical knowledge and a genuine passion for helping our team perform at their best. Reporting to the Operations Manager, you will deliver induction and training, monitor performance and support continuous improvement across the transport and logistics operation.

This is a great fit for someone who enjoys being close to the action - delivering classroom training, coaching drivers in-cab and on the road, reviewing EROAD data and working alongside operations to strengthen safety, capability and performance.

What you will own:

Delivery of classroom-based and practical training, including new employee induction, in-cab coaching, load planning and security and assessments

Coaching and mentoring our team to strengthen professionalism, safe driving practices, capability and continuous improvement

Driver performance monitoring through EROAD, with targeted follow-up coaching where improvement opportunities are identified

Accurate training of the Transport Management System (TMS) and company reporting systems

Training and reinforcement of daily vehicle inspections, defect reporting, incident reporting and maintenance procedures

Refresher training, competency assessments and employee development plans in partnership with operations and management

Support for incident, accident and near-miss investigations, including outcome-based coaching to minimise future risk and improve performance

Promotion of Charter health and safety standards, transport legislation, company policies and operational compliance requirements

What will help you succeed

Previous Class 5 driving experience and strong practical knowledge of heavy transport or logistics operations

Experience in a training, supervisory, mentoring or leadership role within the transport industry

A sound understanding of New Zealand transport legislation, freight operations, road safety and defensive driving principles

Experience using EROAD and Transport Management Systems, with confidence working with electronic reporting and documentation

Excellent communication skills and the ability to engage, coach and mentor people from a wide range of backgrounds and experience levels

Strong organisation, sound judgement and the ability to manage competing priorities with a calm, practical approach

A genuine passion for developing people, improving safety and helping others succeed

Why join Charter:

Charter is an established Christchurch business with a proud history dating back to the 1980s and a strong presence across New Zealand's transport and logistics sector. With more than 70 people and a significant fleet and warehousing operation, Charter supports some of the industries that keep New Zealand moving. It is a forward-thinking business that continues to invest in its people, technology, systems and processes, while maintaining a culture built on trust, respect, safety and strong relationships. Based in Wigram, Christchurch, you will join an experienced team and have the opportunity to make a genuine impact on our drivers and operators’ development, safety and business performance.

Pre-employment requirements:

Criminal and traffic offence history vetting with a satisfactory outcome

A pre-employment medical assessment and drug screening

Legal entitlement to work in New Zealand, either through New Zealand residency or a valid New Zealand work visa

Ready to make the role your own?

If you are an experienced transport professional who enjoys developing people, promoting safe driving and operating practices and making a positive impact across operations, we would love to hear from you.

Please contact Haley - *****@charter.co.nz for further information.

Applications close 18 September 2026 (although we will be actively reviewing applications against the job requirements as they come in).