Trade Counter & Timber Yard Specialist

Mitre 10; Te Anau; On-site; NZD 45,000 - 62,000; Full time

Job summary

Mitre 10 Te Anau is hiring for a full-time Trade (Timber & Building) specialist. This hands-on, customer-facing role supports customers from enquiry through to order fulfilment across the Trade Counter and Timber Yard.

You will be part of a busy team where accuracy, product knowledge and teamwork matter. The position involves processing orders, staging deliveries, and maintaining stock while ensuring safety protocols are followed.

Qualifications

• Hands-on, customer-facing role across trade counter and timber yard.
• Requires accuracy, product knowledge and teamwork.
• Physical role in a busy department with safety protocols.

Responsibilities

• Provide product selection support, quotes, and price confirmations; manage special orders.
• Pick and stage orders; coordinate deliveries to achieve on-time, in-full results.
• Maintain trade ranges, labels, and stock levels; action replenishment and back-orders.
• Handle account queries; liaise with office for complex issues; maintain records.
• Ensure yard and trade-area safety; apply PPE requirements and yard traffic controls.
• Drive value-add on sales through project-fit solutions.
• Unload, check, and receipt inbound shipments; confirm quantities against paperwork.

Skills

Customer service

Problem solving

Time management

Commercial awareness

Safety mindset

Tools

RF scanning

Inventory systems

Job description

Mitre 10 Te Anau is hiring for a full-time Trade (Timber & Building) specialist. This hands-on, customer-facing role supports customers from enquiry through to order fulfilment across the Trade Counter and Timber Yard.

You will be part of a busy team where accuracy, product knowledge and teamwork matter. The position involves processing orders, staging deliveries, and maintaining stock while ensuring safety protocols are followed.