Timber Yard Drive Thru Member - Mitre 10 MEGA Glenfield

Mitre 10; Kaipātiki; On-site; NZD 18,000 - 24,000; Part time

Benefits offered by this job

Fast-paced environment

Career path

Regular training

Job summary

Mitre 10 Timber Yard is seeking a customer-focused team member for two permanent part-time positions. You will support Trade and DIY customers with practical advice, ensuring they have what they need to complete their projects.

A full NZ driver licence is essential, and forklift training can be provided if you don't yet hold certification. These roles require physical activity, including lifting timber and materials, and being on your feet most of the day.

Qualifications

• Previous customer service experience is preferred but strong personal values and a positive attitude are essential.
• Experience or familiarity with building and timber products is advantageous.
• A full, clean NZ driver licence is essential; forklift training can be provided if not held currently.

Responsibilities

• Assist Trade and DIY customers with accurate product advice and a helpful service attitude.
• Lift timber and other materials as needed and be comfortable standing for long periods.
• Contribute to a fast-paced, supportive team environment and maintain high customer satisfaction.

Skills

Customer service

Timber knowledge

Forklift operation

Tools

Forklift certification

Job description

The Role

Our drive thru Timber Yard team are looking for someone who loves delivering first-class customer service and doesn’t mind a bit of hard work! This is a challenging but rewarding role, working together with the Trade and Dispatch teams. Your primary focus will be assisting our Trade and DIY customers with helpful and accurate advice, making sure they have everything they need to complete their projects.

A good level of physical fitness is required to help lift timber and other materials, as well as to be on your feet all day.

We have two permanent, part-time vacancies, the successful candidates will be required to work one of the following two day shifts with flexible availability:

2 days (16 hours) per week including one day of the weekend (Friday-Saturday).

2 days (16 hours) per week including one day of the weekend (Sunday-Monday).

You will have a positive impact on sales, building long term trust based relationships and going the extra mile will be the norm for you.

About You

You will be able to bring a drive and energy for getting the job done right. Previous customer service experience and/or building and timber knowledge would be an advantage, but it is your strong personal values, in alignment with ours, that will make you successful at Mitre 10.

For this position a full, clean NZ driver licence is essential and current F endorsed forklift certification is an advantage. However, if you have a full licence and a willingness to learn we will happily put you through forklift licence training.

A mature outlook on life, workplace computer literacy and a strong customer service attitude will make you an ideal candidate.

We offer:

• a fast-paced but supportive working environment
• a career path in a growing store and industry
• regular training to ensure personal growth

The Right Fit?

Are you looking for a job that has great people to work with and loads of opportunity to learn and grow in an engaging environment?

We want to keep growing our amazing team with more exceptional talent. For us, this means hiring team players with a positive attitude and an excellent work ethic.

About Us

Mitre 10 continues to be the DIY and Trade store of choice for many New Zealanders. The main reason for our success is the outstanding customer service we deliver every day. We pride ourselves on keeping our family culture and environment at the centre of everything we do. We live by our core values: we are one team, customer obsessed, honest and fair and we strive for excellence.

We are an equal opportunity employer, and we are committed to providing a working environment that embraces and values diversity and inclusion.

Grove Mitre 10 MEGA Glenfield is a large and busy store, centrally located in the Wairau Valley, the commercial heart of the North Shore. Customers return from across the Shore and further afield because they know they will get the service, support, and advice they need.

Please note successful applicants will be notified of the next steps.