Third In Charge (3Ic) - Macpac Wanaka

Super Retail Group; Queenstown; On-site; NZD 40,000 - 56,000; Part time

Benefits offered by this job

Free parking

Staff discounts

Career progression opportunities

Job summary

Macpac Wanaka is hiring a Third In Charge (3IC) to join our busy outdoor apparel store. You’ll lead a team, deliver outstanding customer service and mentor staff while working closely with the Store Manager.

The role offers 30 hours across 4 days with weekday and weekend shifts, plus free parking and great staff perks. We offer competitive pay, achievable bonus potential, and generous staff discounts on Macpac and related brands.

Qualifications

• Proven ability to lead by example and deliver great customer service.
• Motivate and coach a team to achieve strong results.
• Offer ongoing training and development to staff.
• Drive floor sales and monitor visual merchandising standards.
• Experience with outdoor apparel is a plus.

Responsibilities

• Lead a small team in a fast-paced retail environment.
• Provide training and motivate staff to deliver exceptional customer service.
• Manage floor operations, stock checks and merchandising standards.
• Support store leadership with daily duties and shift coverage.
• Contribute to achieving sales targets and loss-prevention goals.

Skills

Leadership

Customer service

Team motivation

Training delivery

Sales leadership

Tools

Stock control

Health & safety

Financial reporting

Job description

Ready to take the next step in your retail career?

Join Macpac Wanaka as our Third In Charge (3IC), where you’ll bring your retail experience, people skills and passion for the outdoors to a close-knit team. Supervisor or Team Leader experience is highly regarded.

You’ll have a fantastic Store Manager and team to support and develop you, plus free parking and plenty of great merch along the way!

• Join a store that grows its own leaders – this opportunity exists thanks to an internal promotion
• Permanent part-time | 4 days, 30 hours | Weekday & weekend availability
• Competitive salary and achievable bonus potential
• Fantastic discounts across Macpac and Supercheap Auto for you and your family
• True job security, powered by Super Retail Group’s strength and 750+ stores across Australia and New Zealand.

What’s in it for you?

Be rewarded with great work-life balance, group wide career and development opportunities along with:

• Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career.
• Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform.
• Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app.
• Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts through our Perks Program.
• Parental Support: Access generous Parental Leave from day one, supporting both primary and secondary carers.

Who are we?

Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better outside. We're a socially conscious business, and we operate in a way that is both ethical and sustainable. As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously. When all is said and done, we are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.

This is a position in a high paced, high turnover environment. To be considered for this role you will ideally have;

• Proven ability to lead by example and give the best customer service
• An unmistakable talent and passion to provide a motivational, inspirational atmosphere for your team.
• Confidence to manage differing personalities in a team environment
• Strength in offering ongoing comprehensive training, as well as driving floor sales
• Experience in visual merchandising, stock control, health and safety, store security and basic financial reporting will be called upon regularly
• Experience with outdoor clothing and equipment is preferred but not essential... a passion for the outdoors or travel is preferable.

Having experience with outdoor clothing and equipment is not essential... a passion for the outdoors or travel is preferable.

Who are we looking for?

Macpac team members are:

• Adventure lovers, who are happiest when embracing the great outdoors.
• Eco-warriors, who walk the talk when it comes to sustainability.
• Experts, who are passionate about retail and love sharing their knowledge and growing their team.
• Team players, who understand that a good team is greater than the sum of its parts.