Third In Charge (3IC) - Macpac Frankton

Macpac Ltd.; Queenstown; Hybrid; NZD 42,000 - 54,000; Part time

Benefits offered by this job

Fantastic staff discounts

Parental Leave from day one

Team discounts across brands

Job summary

Macpac Frankton is seeking a Third In Charge to support the Store Manager, help reach sales potential, and create a positive, engaging work environment.

You’ll enjoy great staff discounts across Macpac and Supercheap Auto, parental leave from day one, and a strong culture with growth opportunities across the Super Retail Group.

Qualifications

• Experience in customer service or retail preferred.
• Passion for outdoors or travel is a plus.
• Able to thrive in a fast-paced environment.

Responsibilities

• Assist customers and deliver exceptional service daily.
• Support the Store Manager to reach sales potential.
• Contribute to a positive, engaging work environment.

Skills

Customer service

People skills

Sales oriented

Team player

Job description

Step into your next adventure as our Third in Charge at Macpac Frankton.

Whether you're a seasoned retail legend or someone looking to kick-start a career in retail. This is your chance to learn from an ultra-supportive Store Manager, who will guide you every step of the way.

We're looking for someone who genuinely loves connecting with people and thrives in a fast-paced environment. Macpac Frankton is a busy store with high foot traffic, so you'll enjoy engaging with customers, building relationships, and delivering exceptional service every day.

Endless opportunities to grow and make your mark.

• Opening created by a teammate’s internal move
• Part‑time permanent on‑going role, 30‑hour per week, roster of two weekdays plus mandatory weekend shifts
• Competitive salary and achievable bonus potential.
• Fantastic discounts across Macpac and Supercheap Auto for you and your family
• True job security, powered by Super Retail Group’s strength and 750+ stores across Australia and New Zealand.

What’s in it for you?

Be rewarded with great work-life balance, group wide career and development opportunities along with:

• Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career.
• Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform.
• Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app.
• Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts through our Perks Program.
• Parental Support: Access generous Parental Leave from day one, supporting both primary and secondary carers.

Who are we?

Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better outside. We're a socially conscious business, and we operate in a way that is both ethical and sustainable. As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously. When all is said and done, we are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.

As a Third In Charge (3IC), you're key in supporting the Store Manager to help your store reach its full sales potential, operate smoothly, and create a positive, engaging work environment.

Having experience with outdoor clothing and equipment is not essential... a passion for the outdoors or travel is preferable.

Who are we looking for?

Macpac Team Members Are

• Adventure lovers, who are happiest when embracing the great outdoors.
• Eco-warriors, who walk the talk when it comes to sustainability.
• Experts, who are passionate about retail and love sharing their knowledge and growing their team.
• Team players, who understand that a good team is greater than the sum of its parts.

Why Super Retail Group?

We are one of Australasia’s largest retailers and owner of iconic brands: Supercheap Auto, Macpac, BCF and rebel (AU).

We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive. We value the unique perspectives and experiences that strengthen our teams and help us innovate, and we’re committed to fostering an environment where everyone feels they belong and can reach their full potential. If you need any adjustments during the recruitment process or workplace accommodation to perform at your best, please let us know in your application.

A note to candidates: This is a human-led recruitment process, and every application is reviewed by our Australian Talent Acquisition team. (And yes, this was proudly written by a human too!).

Applications are assessed as they are received and the closing date subject to change. #SuperRetailGroupCareers