Technology Operations Programme Coordinator (Flexible Work)

Customs; Wellington; On-site; NZD 70,000 - 90,000; Full time

Job summary

New Zealand Customs Service in Wellington seeks a Programme Coordinator to provide organisation-wide coordination and administrative support within Digital & Technology. This role ensures timely governance, financial processes, onboarding, and team support to enable managers and teams to make informed decisions.

You will work across programme documentation, reporting, and stakeholder engagement, building strong relationships with managers, staff, suppliers, and partners.

Qualifications

• Experience providing project, programme, team, or management coordination and administrative support.
• Strong organisational skills and the ability to manage multiple priorities, deadlines, and workstreams accurately.
• Clear communication skills and confidence working with a range of internal and external stakeholders.
• Good problem‑solving skills, initiative, and the ability to work both independently and collaboratively.
• Strong capability using Microsoft Office applications, including Outlook, Word, Excel, and Visio.
• An interest in learning new software, systems, and business processes.
• Experience with Oracle Financials, purchase orders, and goods receipting would be advantageous.
• An understanding of, or willingness to grow capability in, te ao Māori, te Tiriti o Waitangi, te reo Māori, and tikanga Māori in the workplace.

Responsibilities

• Assist with financial administration, including purchase orders, receipting, invoice allocation, software licence compliance, and renewals.
• Support month-end and year-end financial processes by working with managers and the Finance Business Partner.
• Coordinate staff onboarding and offboarding activities, including security clearances and equipment requests.
• Maintain programme and project documentation, including reports, schedules, plans, risk and issue registers, budget records, databases, and related information.
• Provide coordination support for IT housekeeping, remediation activity, audits, programme controls, and other quality assurance activities.
• Coordinate governance meetings, prepare documentation, take minutes, track actions, and support effective decision‑making.
• Build strong relationships with managers, staff, suppliers, and stakeholders across Digital & Technology.

Skills

Project coordination

Organisational skills

Communication skills

Problem solving

MS Office

Learning mindset

Oracle Financials

Māori capability

Tools

Outlook

Word

Excel

Visio

Job description

New Zealand Customs Service in Wellington seeks a Programme Coordinator to provide organisation-wide coordination and administrative support within Digital & Technology. This role ensures timely governance, financial processes, onboarding, and team support to enable managers and teams to make informed decisions.

You will work across programme documentation, reporting, and stakeholder engagement, building strong relationships with managers, staff, suppliers, and partners.