Technical Business Analyst: B2B Systems & API Docs

Les Mills International; Auckland; Hybrid; NZD 100,000 - 140,000; Full time

Benefits offered by this job

Free gym membership

Hybrid work model

Health insurance discounts

Global mobility

Dog-friendly office

Volunteer day

Fresh fruit and snacks

Job summary

Les Mills International is seeking a Technical Business Analyst to join the global digital team. You will work with Engineering, Product and business units to map end-to-end processes, document system integrations and produce clear diagrams that support decision-making.

You will translate technical concepts into accessible documentation, bridging Sales, Customer Service, Marketing and Data teams. The role supports hybrid work with a strong emphasis on collaboration and robust governance across

Qualifications

• 5+ years’ experience as a Business Analyst, Technical Business Analyst or Business Systems Analyst.
• Experience with enterprise platforms (Salesforce, Magento/Adobe Commerce, Microsoft Dynamics 365).
• Ability to document complex system interactions and produce clear process maps.

Responsibilities

• Document how our B2B ecosystem operates across systems.
• Create process maps, system diagrams and documentation for technical and non-technical audiences.
• Collaborate with Engineering, Product and business teams to uncover knowledge gaps and provide reliable documentation.

Skills

End-to-end processes

APIs & integrations

System diagrams

Stakeholder engagement

Technical writing

AI tools

Cross-functional

Tools

Salesforce

Adobe Commerce

Dynamics 365

SaaS platforms

B2B systems

Job description

Les Mills International is seeking a Technical Business Analyst to join the global digital team. You will work with Engineering, Product and business units to map end-to-end processes, document system integrations and produce clear diagrams that support decision-making.

You will translate technical concepts into accessible documentation, bridging Sales, Customer Service, Marketing and Data teams. The role supports hybrid work with a strong emphasis on collaboration and robust governance across