Tech-Savvy Customer Service Pro — Growth Path

SmartRecruiters, Inc.; Papakura; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Warehouse discount

Volunteer leave

Birthday leave

Counseling

Career progression

Job summary

Noel Leeming in New Zealand is seeking a Customer Service Representative to assist customers at the counter with payments, hire purchases and credit applications, and to support service repairs and sales inquiries. You will address customer concerns calmly, perform administrative tasks, and contribute to delivering a memorable in-store experience while learning computer systems and technology.

Ideal candidates bring retail or hospitality experience, strong communication, and a friendly demeanor,

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting and be on your feet for long periods.
• Passion for helping others and your team.
• Experience using a point of sale system is beneficial.
• Interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Retail experience

Customer service

Tech interest

POS systems

Tools

POS systems

Job description

Noel Leeming in New Zealand is seeking a Customer Service Representative to assist customers at the counter with payments, hire purchases and credit applications, and to support service repairs and sales inquiries. You will address customer concerns calmly, perform administrative tasks, and contribute to delivering a memorable in-store experience while learning computer systems and technology.

Ideal candidates bring retail or hospitality experience, strong communication, and a friendly demeanor,