Tech-Savvy Customer Service Pro | Retail Support & Solutions

The Warehouse Group; Pukekohe; On-site; NZD 40,000 - 62,000; Full time

Benefits offered by this job

Team Card: Warehouse Group discounts

Here for Good Leave

Birthday Leave

Counseling: Benestar

Career Progression

Job summary

Noel Leeming is seeking a Customer Service Representative to join our team in Auckland, NZ. You will assist customers at the counter with questions about payments and credit applications, help with service repairs and sales inquiries, and proactively address customer concerns.

Administrative tasks support will be part of the role. We value friendly, calm-under-pressure team players with a genuine interest in technology who can learn our POS system quickly.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.

Responsibilities

• Assisting customers at the counter with questions about payments (hire purchases and credit applications).
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Communication

Phone manners

Tech interest

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative to join our team in Auckland, NZ. You will assist customers at the counter with questions about payments and credit applications, help with service repairs and sales inquiries, and proactively address customer concerns.

Administrative tasks support will be part of the role. We value friendly, calm-under-pressure team players with a genuine interest in technology who can learn our POS system quickly.