Support Worker | Westport

Canterbury District Health Board; New Zealand; Remote; NZD 50,000 - 60,000; Full time

Job summary

Health New Zealand in New Zealand is seeking a dedicated Support Worker to help people live well in their homes and communities. This permanent full-time position offers a 40-hour week.

You will provide safe, respectful, culturally safe support, help clients stay independent, and work under the direction of Registered Health Professionals.

The role emphasises collaboration with whānau and broader care teams, using technology for documentation and service administration, and ongoing training.

Qualifications

• NZ Certificate in Health and Wellbeing Level 2 or willingness to undertake with support.
• Current full New Zealand driver’s licence.
• Competence using Microsoft applications and similar computer systems.
• Commitment to providing safe, respectful and person-centred support.

Responsibilities

• Provide compassionate, respectful and culturally safe support that enhances dignity and mana.
• Support clients to remain independent and actively involved in their own care.
• Encourage participation in everyday activities that promote wellbeing and independence.
• Follow individual care plans, organisational policies and procedures to ensure safe, consistent support.
• Work under the direction of Registered Health Professionals and as part of a wider care team.
• Build positive and respectful relationships with clients, whānau and colleagues.

Skills

Empathetic

Reliable

Compassionate

Effective communication

Cultural safety

Education

NZ Certificate in Health and Wellbeing (Level 2)

Tools

Microsoft Office

Job description

• Permanentfull-time position working 40 hours per week

Health New Zealand is firmly grounded in the principles ofTe Tiriti o Waitangi and is committed to building a health system that servesall New Zealanders.

Make a real difference in people's lives

Are you caring, reliable and passionate about helping peoplelive fulfilling lives in their own homes and communities?

We are looking for Support Workers to join our team and playan important role in supporting people to live well, age well and experience arespectful end of life within their own communities.

Working under the direction of a Registered HealthProfessional, you will provide safe, high-quality and culturally respectfulsupport that promotes dignity, independence and wellbeing.

Every day will be different. You will work alongside clientsto support their individual needs, encourage participation in everydayactivities and help them remain as independent and active as possible.

About the role

As a Support Worker, you will:

• Providecompassionate, respectful and culturally safe support that enhancesdignity and mana.
• Supportclients to remain independent and actively involved in their own care.
• Encourageparticipation in everyday activities that promote wellbeing, confidenceand independence.
• Followindividual care plans, organisational policies and procedures to ensuresafe and consistent support.
• Workunder the direction of Registered Health Professionals and as part of awider care team.
• Buildpositive and respectful relationships with clients, whānau and colleagues.
• Supportpeople to remain connected with their communities and maintaintheirquality of life.
• Recogniseand respond appropriately to changes in a client's needs and wellbeing.
• Contributeto an inclusive and responsive service that meets the needs of thecommunities we serve.
• Usetechnology effectively for communication, documentation and serviceadministration.
• Participatein ongoing training and skills development, working towards the fullextent of your scope of practice.
• Undertakeother reasonable duties as agreed with your manager.

Our Support Workers play an important role in improvingaccess to services and achieving positive outcomes for the people andcommunities we serve.

You will contribute by:

• Identifyingbarriers that may affect a person's ability to access or engage withservices.
• Sharingyour observations and insights with the wider care team.
• Supportinginclusive, responsive and person-centred service delivery.
• Lookingfor practical ways to improve the experience and outcomes of the peopleyou support.

About you

We are looking for people who genuinely care about othersand take pride in making a positive difference.

You will be:

• Empatheticand compassionate.
• Reliableand dependable, with a strong commitment to the people you support.
• Passionateabout helping people live meaningful and fulfilling lives in theircommunities.
• Respectfulof individual choices, beliefs, culture and circumstances.
• Committedto cultural safety, dignity and mana-enhancing care.
• Comfortableworking independently while also being part of a wider healthcare team.
• Ableto communicate effectively with clients, whānau, health professionals andcolleagues.
• Willingto learn, develop your skills and embrace new ways of working.

What you'll need

• NewZealand Certificate in Health and Wellbeing (Level 2), or a willingness toundertake this qualification with our support, with opportunities toprogress to Level 3 and potentially Level 4.
• Acurrent full New Zealand driver's licence.
• Competenceusing Microsoft applications and similar computer systems.
• Acommitment to providing safe, respectful and person-centred support.

It would be an advantage if you have:

• Previousexperience as a Support Worker, Healthcare Assistant, Caregiver or similarrole.
• Experienceworking in a community, hospital, aged residential care or otherhealthcare setting.
• Experiencesupporting people with complex or changing needs.

This is more than a support role — it's an opportunity tomake a genuine difference in someone's everyday life.

Whether you're helping someone maintain their independence,supporting them to stay connected with their community or simply being therewhen they need a helping hand, your contribution matters.

If you're caring, dependable and passionate about supportingpeople to live well and with dignity, we'd love to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.