Support Worker - Social Housing

Kahui Tu Kaha; Auckland; On-site; NZD 52,000 - 68,000; Full time

Job summary

Kāhui Tū Kaha is seeking a dedicated housing and social services worker to support Maori tangata whaiora in the Auckland community. You will help provide access to safe, affordable accommodation and connect people to essential community resources.

The role emphasises tikanga-based service delivery, empowerment, and working with vulnerable clients, including homeless individuals, to improve housing outcomes and long-term wellbeing.

Qualifications

• Empathy and compassionate communication with diverse communities.
• Cultural awareness and respect for tikanga Māori in service delivery.
• Ability to engage with vulnerable populations in outreach and support.

Responsibilities

• Support homeless people to access safe, affordable accommodation.
• Link tangata to community resources and whānau/family support networks.
• Empower clients with skills to maintain tenancies and achieve long-term goals.
• Deliver services in a tikanga-based environment with cultural safety.

Skills

Empathy

Tikanga Māori understanding

Education

Relevant qualification in Social Services and/or Mental Health and Addictions Support

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Kāhui Tū Kaha is a community mental health and social housing organisation under the auspices of Te Rūnanga ō Ngāti Whātua. We are a well-established and innovative provider and characterised by our diversity and commitment to health and social outcomes for everyone. We strive to uphold our organisational values of manaakitanga, rangatiratanga, and whakawhanaungatanga in all that we do. As a successful applicant, you will enjoy working within an open, culturally diverse organisation with many opportunities for further growth and development.

Someone who is energetic, positive, confident, has respect for others, with an empathetic `manner, and is keen to make a difference in the lives of our tangata. Ideally, you will be confident delivering services in a tikanga-based environment, have experience supporting homeless people, and have a good understanding of culturally appropriate delivery of social services.

This role is pivotal in supporting our most vulnerable Maori tangata whaiora in the community to provide access to safe, affordable accommodation and link them to community resources and will give you the opportunity to apply the housing first philosophy into practice.The key to this role is empowering people with skills and knowledge that will improve their chances of obtaining suitable accommodation, maintaining their tenancies and achieving their long-term goals.

What you will need to have:

• Ability to support and motivate our tangata to achieve their goals.
• Practical life skills and knowledge to connect people with community support resources and whānau/family/family of choice.
• Relevant qualification in Social Services and/or Mental Health and Addictions Support.
• Commitment to Te Tiriti o Waitangi and a sound understanding of tikanga Māori.
• Ability to work a rotating roster, including nightshifts & weekends.

All applicants must have New Zealand Residency, a full and clean driver's licence and a clean police record.