Support Worker - Counties

IHC; Franklin; Remote; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Long service leave

Insurance benefits after two years

Refer a Friend bonus

Employee Assistance Programme (EAP)

Job summary

IDEA Services is seeking Support Workers in New Zealand to empower individuals with intellectual disabilities at home and in the community. You will help build daily living skills, support personal care, and encourage engagement in activities, with training provided for handling complex behaviours.

We offer rostered shifts, mornings/evenings/weekends, and opportunities for qualification progression, plus EAP and long service leave after two years.

Qualifications

• Experience in the health and disability sector is preferred.
• Hold a full, clean New Zealand driver’s licence.
• Able to meet the physical requirements of the role.
• Strong written and verbal communication skills.
• Willingness to use computers/tablets for daily tasks.

Responsibilities

• Empower individuals with intellectual disabilities to lead fulfilling lives at home and in the community.
• Build independence by developing daily living skills and transport skills.
• Assist with personal care routines and medication management.
• Support goals, interests, and participation in hobbies.
• Provide calm, respectful support with complex or challenging behaviours.
• Foster connections with whānau, colleagues, and the wider community.
• Record notes and communicate using computers/tablets.

Skills

Strong written and verbalcommunication

Comfortable using computers/tablets

Ability to meet physical requirements

Experience in health/disability sector

Driver's licence

Tools

Driver's licence

Job description

• The Counties area includes - Takanini, Papakura, Pukekohe, Waiuku
• Full time and part time positions available
• Availability to work a variety of rostered shifts; mornings, evenings, overnight sleepovers, and regular weekend shifts.

About the role | Mō te tūnga

As a Support Worker, you will empower individuals with intellectual disabilities to lead fulfilling lives at home and within their community. This role is deeply meaningful, allowing you to be creative and make each day engaging and significant for those you support. Your responsibilities include:

Building independence:Help people grow their daily living skills, from catching public transport to cooking their own meals.

Supporting daily life:Assist with personal care routines such as showering, getting dressed, and taking medication.

Pursuing goals and interests:Encourage and support people to engage in their interests, hobbies, and personal goals.

Staying healthy and well:Support healthy choices and overall wellbeing in a way that works for each person.

Supporting complex behaviours:Provide calm, consistent support with behaviour management, ensuring dignity, safety, and respect.

Creating connections:Support and strengthen relationships with whānau, colleagues, and the wider community.

Experience in the health and disability sector is preferred; however, we also welcome applicants with a genuine desire to build a career as a Support Worker and a positive, can-do attitude.

Availability to work rostered shifts, including mornings, evenings, overnight sleepovers, and regular weekend shifts.

Confidence and willingness to support individuals with complex or challenging behaviours, using positive and respectful approaches (training provided).

Comfortable using computers and tablets for daily tasks such as recording notes and communication.

Strong written and verbal communication skills, with the ability to build positive relationships.

Able to meet the physical requirements of the role, including providing hands-on support when needed.

Hold a full, clean New Zealand driver’s licence.

What's in it for you? | Nōu te rourou

$24.68 - $30.13 per hour, depending on relevant qualifications, with opportunities to earn more as you gain further qualifications.

IDEA Services will support you to complete Level 2, 3, and 4 Certificates in Health and Wellbeing.

Generous long service leave entitlements, plus insurance benefits after two years’ service.

‘Refer a Friend’ bonus programme.

FREE Employee Assistance Programme (EAP) providing confidential health and wellbeing support whenever you need it.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.