Support Administrator - Operations

Aotearoa New Zealand Association of Social Workers; Lower Hutt; On-site; NZD 52,000 - 70,000; Full time

Job summary

Black Diamond Technologies Limited (BDT) in Lower Hutt, NZ, is seeking an adaptable administrator to support operations, travel, facilities, shipping, and health and safety tasks. The role involves managing requests from start to finish, maintaining records, and ensuring actions do not fall through the gaps.

The successful candidate will have 2–3 years in admin or business support, strong organisational skills, and experience with Asana and the Microsoft Office suite.

Qualifications

• 2–3 years' experience in an administration or business support role.
• Building maintenance and facilities administration experience is desirable.
• Strong organisational skills and attention to detail.
• The ability to manage competing priorities and stay calm in a busy environment.
• A proactive approach with the confidence to follow up and take ownership of tasks.
• Clear communication skills, a customer service focus and an approachable manner.
• Good working knowledge of Asana and Microsoft Office with intermediate level Excel.

Responsibilities

• Managing operations tickets, shared inboxes and routine requests from start to finish
• Checking freight invoices, identifying discrepancies and preparing routine carrier claims
• Coordinating staff travel, including flights, accommodation, rental vehicles and booking changes
• Logging and tracking building maintenance requests, coordinating approved contractors and raising purchase orders
• Supporting health and safety administration, including training records, compliance checks, meeting minutes and PPE requirements
• Ordering office supplies and preparing information packs and energy labels
• Providing reception cover, welcoming visitors and directing calls when required
• Maintaining accurate records, following up actions and supporting process improvements

Skills

Administration experience

Facilities administration

Proactive ownership

Microsoft Office

Asana

Tools

Asana

Excel

Microsoft Office Suite

Job description

If you enjoy keeping things moving, following tasks through and being the person others can rely on, this could be the role for you. You will provide practical day-to-day support across travel, facilities, freight administration, health and safety, office services and reception cover.

This is a hands-on role with plenty of variety from managing routine requests accurately, keeping records up to date and making sure actions do not fall through the gaps.

What you will be doing:

• Managing operations tickets, shared inboxes and routine requests from start to finish
• Checking freight invoices, identifying discrepancies and preparing routine carrier claims
• Coordinating staff travel, including flights, accommodation, rental vehicles and booking changes
• Logging and tracking building maintenance requests, coordinating approved contractors and raising purchase orders
• Supporting health and safety administration, including training records, compliance checks, meeting minutes and PPE requirements
• Ordering office supplies and preparing information packs and energy labels
• Providing reception cover, welcoming visitors and directing calls when required
• Maintaining accurate records, following up actions and supporting process improvements

What you will bring:

• You will ideally have:
• Two to three years' experience in an administration or business support role
• Building maintenance and facilities administration experience is desirable
• Strong organisational skills and excellent attention to detail
• The ability to manage competing priorities and stay calm in a busy environment
• A proactive approach, with the confidence to follow up and take ownership of tasks
• Clear communication skills, a customer service focus and an approachable manner
• Good working knowledge of Asana and Microsoft Office Suite with intermediate level Excel skills

About BDT:

Black Diamond Technologies Limited (BDT) is the 100% NZ owned exclusive partner of Mitsubishi Electric. Since 1981, we have brought market-leading technologies to New Zealand and built our reputation on quality products, strong customer relationships and exceptional service.

At BDT, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy:

• Friends and family discounted purchase rates on products
• An Employee Assistance Programme to support you when you need it
• Celebrating our people with our monthly peer nominated customer experience professional of the month award as well as through annual awards

A driven and energetic company where we enjoy celebrating our successes, supporting each other and coming together to look at what we have achieved.

We value in-person connections, so this role will be based in our Lower Hutt office.

APPLICANTS MUST BE CURRENLTY LIVING IN NZ AND ELIGIBLE TO WORK IN NZ