Study Support Advisor

Nelson Marlborough Institute of Technology; Nelson; Hybrid; NZD 48,000 - 68,000; Full time

Job summary

Nelson Marlborough Institute of Technology (NMIT) is seeking a Study Support Advisor to provide learner-centred academic and learning support to ākonga across Certificate, Diploma, Degree and master’s level programmes. You will work one-to-one, with small groups, in classrooms and online to help learners overcome barriers to engagement and success.

Responsibilities include creating individual support plans, running workshops, identifying at‑risk learners, assisting tutors to teach inclusively,

Qualifications

• A background in education, or equivalent advanced experience and training.
• Experience in a tertiary setting, supporting learners across different programme levels with inclusive, learner-centred practice.
• Experience in coaching or mentoring (or a willingness to develop), and confidence delivering workshops and presentations to learners and staff.
• Confidence in, or a commitment to developing, Te Reo Māori me ōna Tikanga, and the ability to work in a bicultural environment.

Responsibilities

• Create individual support plans that build learners’ academic skills, resilience, and independence.
• Run workshops, classroom sessions, and targeted support for groups.
• Spot learners at risk early and connect them with the right internal and external services.
• Help tutors and staff teach inclusively through briefings and professional learning sessions.
• Provide reader/writer services and exam and assessment support.
• Help create safe, inclusive, mana-enhancing learning environments, in line with the Pastoral Care Code of Practice.

Skills

Communication

Teamwork

Organisation

Education

Education background or equivalent

Job description

Are you passionate about helping learners succeed? NMIT is looking for a Study Support Advisor to join our team and provide learner-centred academic and learning support to ākonga across Certificate, Diploma, Degree, and master’s level programmes. This is a rewarding role for someone who values inclusive education and wants to make a real difference to learners’ experiences and outcomes.

As a Study Support Advisor, you’ll help learners overcome barriers to engagement and success, working one-to-one, with small groups, in classrooms, and online. You will:

• Create individual support plans that build learners’ academic skills, resilience, and independence
• Run workshops, classroom sessions, and targeted support for groups
• Spot learners at risk early and connect them with the right internal and external services
• Help tutors and staff teach inclusively through briefings and professional learning sessions
• Provide reader/writer services and exam and assessment support
• Help create safe, inclusive, mana-enhancing learning environments, in line with the Pastoral Care Code of Practice

To be successful in this role you will need:

• A background in education, or equivalent advanced experience and training
• Experience in a tertiary setting, supporting learners across different programme levels with inclusive, learner-centred practice
• Experience in coaching or mentoring (or a willingness to develop), and confidence delivering workshops and presentations to learners and staff
• Confidence in, or a commitment to developing, Te Reo Māori me ōna Tikanga, and the ability to work in a bicultural environment

Also, important

• Strong communication, teamwork, and organisation skills, with the ability to work independently
• Experience supporting learners with diverse needs, abilities, and backgrounds
• Strong relationship-building skills with learners, whānau, tutors, and community partners
• A commitment to a social model of disability and equitable access to learning
• Competitive remuneration
• Generous leave provisions+ additional professional development leave.
• Wellbeing initiatives such as EAP services + free annual flu vaccinations and eye exams + onsite health support.
• Central city location + access to free onsite parking + good access to public transport + bike racks and showers + close to other facilities.
• Awesome staff benefits such as discount on approved study.
• Modern onsite facilities such as onsite café/restaurant/sports facilities/library.

Nelson Marlborough Institute of Technology Ltd (NMIT) is government owned, NZQA Category One tertiary education institute. It operates four campuses, servicing over 6500 tertiary students from the Nelson and Marlborough regions, and from all over the world. Our promise is 'work-ready, world-ready graduates'.

You must be a NZ resident with a current work eligibility status

Application close date is midnight on Friday 23 rd October 2026, however we will be viewing applicants as they come in, therefore position could close earlier.

Location(s) Nelson

Expertise Student Support

Job level(s) Graduate, Experienced

Work type(s) Permanent full-time, Permanent part-time