Student Outreach Advisor — Guide Learners to Higher Ed

Ministry of Social Development; Canterbury; Vor Ort; NZD 63.000 - 74.000; Vollzeit

Zusammenfassung

The Ministry of Social Development is seeking a StudyLink Outreach Officer to provide students with face-to-face services, information and advice on options and entitlements, and to assist with applications and interviews for special/extra help. You will respond to enquiries by email, phone and in person to ensure positive outcomes for clients.

You will promote StudyLink, share information at expos and career events, and support enrolment and semester starts on site at tertiary providers.

Qualifikationen

• Demonstrated passion for helping others.
• Familiarity with the Tertiary Education Strategy.
• Proven ability to build and maintain relationships with external partners.
• Strong verbal and written communication skills, including presentations.
• Hold a valid New Zealand Full Driver Licence.

Aufgaben

• Respond to inquiries via email, phone, and face-to-face and resolve issues to ensure appropriate client outcomes.
• Promote StudyLink and provide information to wider audiences at expos and career events; support enrolment and start-of-semester activities on-site at tertiary providers.

Kenntnisse

Customer focus

Communication

Public speaking

Driver license

Stakeholder management

Jobbeschreibung

The Ministry of Social Development is seeking a StudyLink Outreach Officer to provide students with face-to-face services, information and advice on options and entitlements, and to assist with applications and interviews for special/extra help. You will respond to enquiries by email, phone and in person to ensure positive outcomes for clients.

You will promote StudyLink, share information at expos and career events, and support enrolment and semester starts on site at tertiary providers.