Student Admissions & Records Coordinator (Fixed-Term)

New Zealand Skills & Education Group; Auckland; On-site; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Flexible work environment

Tech tools & support

Job summary

New Zealand Skills and Education Group in Auckland is seeking an experienced Student Administrator to support domestic and international students from application through enrolment, ensuring a smooth and positive journey.

This on-site, full-time role at our New Lynn campus is a parental leave cover until October 2027. You’ll work with Registry, Student Administration and broader NZSEG teams to manage records, fees and compliance, delivering exceptional learner experiences.

Qualifications

• Minimum 2 years NZ Tertiary academic administration experience
• Tertiary qualified
• Strong attention to detail and ability to meet deadlines
• Excellent communication and relationship management skills
• High level of cultural sensitivity, empathy and professionalism
• Confident using Microsoft Office (Teams, Word, Excel) and CRMs- ZoHo, SELMA
• Understanding of the New Zealand tertiary education sector including TEC and NZQA requirements

Responsibilities

• Processing domestic and international student applications and enrolments
• Issuing offers of place and acceptance documentation
• Checking eligibility, visa and enrolment documentation
• Following up outstanding student documents and fees
• Liaising with students, agents and Recruitment teams regarding admissions and enrolments
• Maintaining accurate student records and information in our Student Management System
• Supporting students with questions around fees, course schedules, documentation and enrolment
• Assisting students with loans and allowances where required
• Supporting enrolment-related compliance requirements
• Monitoring enrolment and student data to ensure accuracy
• Supporting regulatory reporting requirements, including SDR processes

Skills

Attention to detail

Communication

Relationship management

Time management

Customer service

Cultural sensitivity

Education

Tertiary qualification

Tools

ZoHo

SELMA

Microsoft Office

Job description

New Zealand Skills and Education Group in Auckland is seeking an experienced Student Administrator to support domestic and international students from application through enrolment, ensuring a smooth and positive journey.

This on-site, full-time role at our New Lynn campus is a parental leave cover until October 2027. You’ll work with Registry, Student Administration and broader NZSEG teams to manage records, fees and compliance, delivering exceptional learner experiences.