International Student Administration & Support Coordinator

Study Nelson Ltd; Tasman; Vor Ort; NZD 45.000 - 65.000; Vollzeit

Zusammenfassung

Study Nelson Ltd in Nelson, New Zealand, is seeking an organised Administration & Student Support Coordinator to support German-speaking international students from enrolment through to departure. The role involves managing pre-arrival paperwork, visa/documents, invoicing and flight coordination, then delivering a comprehensive student care program during their stay.

You will liaise with students, parents, and partner schools, organise orientation events, homestay administration and daily

Qualifikationen

• Excellent office administration skills, with previous work experience in an office admin environment
• Outstanding written and verbal communication skills in both English and German
• Confidence using Microsoft Office and online database systems, with fast and accurate data entry skills
• Willingness to occasionally work outside normal office hours or on weekends to support student events
• Availability during school holidays to support student arrivals, orientation programmes and student tours
• A formal qualification in business administration, tourism, international education, or a related field is highly desirable
• A valid New Zealand driver’s licence

Aufgaben

• Coordinate the pre-arrival process from enrolment through to arrival in New Zealand
• Communicate directly with German-speaking students and parents and New Zealand schools
• Prepare, check and process student documentation and maintain accurate student records across multiple systems
• Organise airport arrivals and departures, orientation programmes, student activities and events
• Provide day-to-day programme coordination and student support
• Support homestay placement administration and airport handling as part of the Student Care & Support Programme

Jobbeschreibung

International Student Administration & Support Coordinator

At Study Nelson, we are passionate about creating unforgettable international education experiences for German-speaking high school students. We are looking for an organised, proactive and people-focused Administration & Student Support Coordinator to join our small, friendly team in Nelson.

Love connecting with young people

Take ownership of key parts of the student pre-arrival journey and help international students prepare for their New Zealand adventure

Help deliver a high-quality care and support programme for international students while they are in New Zealand

Work in a supportive, close-knit team in Nelson

About the position

This office-based position supports German-speaking students from their initial enrolment and preparation through to their time in New Zealand and eventual departure.

You will coordinate key parts of the pre-arrival process, working directly with German-speaking students and parents as well as our New Zealand partner schools. This includes application forms, school enrolments, invoicing, visa document preparation, flight coordination and ensuring students are well prepared for their New Zealand experience.

Once students arrive, you will work closely with the Lead Student Coordinator to help deliver our Student Care & Support Programme. This includes supporting homestay placement administration, airport arrivals and departures, orientation programmes, school visits, regular student activities and events and practical student support throughout their stay.

You will...

Coordinate the pre-arrival process from enrolment through to arrival in New Zealand

Communicate directly with German-speaking students and parents and New Zealand schools

Prepare, check and process student documentation and maintain accurate student records across multiple systems

Organise airport arrivals and departures, orientation programmes, student activities and events

Provide day-to-day programme coordination and student support

About You

You are highly organised and enjoy combining office administration with regular contact with people. You are confident communicating with teenagers, parents and schools and can communicate clearly and professionally in both English and German.

You have...

Excellent office administration skills, with previous work experience in an office admin environment

Outstanding written and verbal communication skills in both English and German

Confidence communicating directly with students, parents and schools

Strong attention to detail and a high level of accuracy

Confidence using Microsoft Office and online database systems, with fast and accurate data entry skills

Experience in office administration, customer service, tourism, international education or event management is an advantage

Willingness to occasionally work outside normal office hours or on weekends to support student events

Availability during school holidays to support student arrivals, orientation programmes and student tours

A formal qualification in business administration, tourism, international education, or a related field is highly desirable

A valid New Zealand driver’s licence

We would like to hear from you if you are a proficient German speaker and are committed to living and working in Nelson for the longer term.

This is an office-based role in Nelson and cannot be worked remotely. The role is primarily worked during core office hours (Mo-Fr between 8am-5pm). Due to the nature of international student programmes, applicants must be available to occasionally work outside normal office hours or on weekends for student events. Availability during school holidays to support student orientation, tours and administration tasks during our peak intake periods is essential. Applicants must have the legal right to work in New Zealand at the time of application.